Commercial Support Coordinator
: Job Details :

Job DetailsJob Location 20090 N Canton OH - North Canton, OHPosition Type SalesTravel Percentage NegligibleJob Shift 10hrJob Category NADescription KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.At KAG, it's our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!Pay:Hours:Position SummaryAs a Commercial Sales Coordinator you will be responsible for working as a team with a Field Sales Representatives to continue development of relationships with an assigned customer base, as well as potential prospective customersEssential Functions

• Develop and maintain relationships with an assigned customer base; by working closely to better understand their business profile and ensuring we are operating to meet their expectations
• Provide customer support with coordination of proposals, analytics, KPI's & presentations
• Build and maintain relationships with key customers in your customer base, working as a team with your assigned field sales representative
• Team with your field sales representatives to build pipelines and generate revenue towards group and overall KAG goals and objectives
• Work within the Customer Support Team to review cross-over opportunities, assign follow up action items and to grow the business
• Develop relationship with KAG's operating team within the division you are assigned, develop an understanding of the capabilities KAG offers
• Deliver training and education of our customer focused portal, KAG Trip focus
• Source new opportunities by researching accounts, developing warm leads by calling on prospective customers and route qualified opportunities to the appropriate sales and operation representatives for review and closure
• Manage the onboarding process for new customers, start to finish
• Capture and maintain all sales related activity in a CRM for accurate reporting
• Provide Sr. Leadership level reporting on sales activity and pipeline health in accordance with division and KAG goals and objectives.
• 10% travel with commercial field sales reps to attend meetings, conferences, etc.

Qualifications Qualifications

• Minimum of 2-years customer-facing role, transportation and/or logistics experience is a plus
• Strong communication skills: written and verbal (with examples).
• Strong organizational and presentation skills
• Experience working with Microsoft 365 platform and products
• Experience working with a CRM or other customer relationship software program

Some additional items would be required continuing educational classes (Sandler or other job specific classes) Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

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