Recreation Leader I
: Job Details :

HIRING EVENT(MULTIPLE VACANCIES)

This application is required to be filled out prior to the hiring event taking place Saturday, December 14, 2024 from 9am-1pm. Once you have completed the application, if timeslots are still available, you will be sent an invitation to schedule an interview. The hiring event will include scheduled interviews only, as timeslots permit, and may result in on-the-spot job offers.

JOB CLASSIFICATION SUMMARY

This is the first, entry- level in a broad recreation series. Incumbents are responsible for providing direct care for clients and the general public in area of assignment. Recreation Leader I(s) provide front line customer service and assist with a variety of recreation programs such as arts and crafts, drama and acting, dance, music, games, sports and other activities. Work schedules vary and typically require working during the evenings, weekends and holidays.

DISTINGUISHING CHARACTERISTICS

General responsibilities include performing duties associated with answering routine questions, greeting visitors, enforcing facility rules, park rules, and crowd control. Incumbents will have enthusiasm, strong communication skills, and the ability to work effectively in a team environment and may serve in a Site Supervisor capacity.

This classification is distinguished from a Recreation Leader II classification by the performance of basic and routine tasks. Depending on the assignment, a Recreation Leader I may report to a Recreation Leader II, a Recreation Leader III, or a full-time staff member.

ESSENTIAL DUTIES

The following are intended to describe core work functions of this classification. While the level and broad nature of essential duties may not change, specific work tasks will vary over time depending on the Town's needs.

* Interacts in a helpful, positive manner with the public; provides accurate information and responds to public inquiries about recreation programs and facility rules; provides prompt and courteous customer service, accepts payment of fees in the front desk area that includes handling of cash; assists customers with recreation program registrations in-person or over the telephone; and completes all necessary record keeping, reporting and documentation.

* Promotes Town programs and Town partner programs at community outreach events and provides general information about Town parks and facilities.

* Maintains safety rules for participants in Town programs and security of recreation sites, recreation centers, facilities, and grounds.

* Patrols Town buildings, facilities, parks and property to ensure compliance with rules, regulations, policies; reports damage, vandalism, misuse and graffiti.

* Sets up needed equipment and supplies for games, classes, rentals and/or activities.

* Ensures the safekeeping and monitoring of all equipment necessary for recreation programs/rentals; transports equipment and supplies to and from sites.

* Promotes park cleanliness, checks and monitors park restrooms, activities, and rentals. General cleaning and maintenance of Town facilities as needed/directed.

* Plans and conducts recreational activities at the direction of Recreation Leader II(s).

* Performs other duties of a similar nature or level.

Assignment - Child Watch

The primary focus of the Recreation Leader I working in the Child Watch area is to support and assist in overseeing the safety, engagement, and enjoyment of children in the designated Child Watch facility. This role involves monitoring children while their guardians are participating in other recreation center activities, ensuring a safe and welcoming environment, and creating a positive experience for children 18 months to 8 years old.

Assignment - Facility Rentals

The primary focus of the Recreation Leader I during facility rentals is supporting and overseeing facility rentals at the Queen Creek Recreation Facilities. This position is responsible for assisting renters throughout their events, ensuring that facilities are clean, set up according to rental agreements, and properly maintained. The Facility Rental Assistant provides exceptional customer service to guests, helps with event logistics, and assists with troubleshooting issues as they arise.

Assignment - Fitness Area

The primary focus of the Recreation Leader I - Recreation Annex/Center Fitness Floor position is to ensure a safe, welcoming, and engaging environment for members and guests by assisting with fitness floor operations, providing excellent customer service, and supporting patrons in the proper use of equipment and facility amenities.

Assignment - Reservation/Registration

The primary focus of the Recreation Leader I - Recreation Annex/Center Reservation/Registration position is to assist and support in providing routine, prompt, and courteous customer services at the front desk, over the phone, and online to internal and external customers.

Assignment - Site Supervisor - Must be 18 years of age or older

The primary focus of the Recreation Leader I - Recreation Annex/Center position is to monitor parks and recreation sites, maintain cleanliness in buildings and restrooms, and pick up trash. They assist in routine clerical tasks like delivering flyers and answering phones, ensuring a safe, enjoyable environment for facility users.

Assignment - Special Events

The primary focus of the Recreation Leader I - Special Events is to support the planning, organization, and execution of community events hosted by the Queen Creek Parks and Recreation Department. The Recreation Leader assists with event logistics, ensures a positive experience for participants, and plays a vital role in creating memorable and enjoyable community events.

Assignment - Youth/Adult Sports

The primary focus of the Recreation Leader I - Recreation Annex/Center Youth/Adult Sports position is to set up equipment, prepare athletic fields, and issue supplies. They also assist in supporting recreation programs and engage with participants.

We are hiring for both seasonal and year-round Recreation Leader I positions. Staff in this role may be required to work evenings, weekends, and holidays to support programs, events, and facility operations.

MINIMUM QUALIFICATIONS (at job entry)

Education and Experience:

* Must be at least 16 years of age;

* No education or experience required;

* Customer service experience is preferred.

For the Site Supervisor assignment:

* Must be at least 18 years of age.

* Must possess a valid Arizona Driver's License.

* High School Diploma or GED, and six (6) months of experience related to area of assignment (examples: working/volunteering with children, supervising recreation, sports programs, or facilities, community service projects, and teaching or serving as a teacher's aide, etc.); or, an equivalent of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING/CERTIFICATION REQUIREMENTS (completed within 6 months of hire date)

* First Aid;

* CPR/AED

SPECIAL REQUIREMENTS:

This position has been identified as a safety-sensitive position by Human Resources, per State and/or Federal Law. Upon conditional offer of employment, the candidate selected will be required to undergo testing for alcohol and controlled substances within twenty-four (24) hours of the offer.

KNOWLEDGE

* Recreation sports programs, youth activities and rule interpretation.

* Planning, organizing and problem solving.

* First aid methods and necessary safety precautions used in recreation programming.

SKILLS

* Providing courteous and efficient service to the public and in responding to inquiries, complaints and requests in a fair, tactful and firm manner.

* Both verbal and written communication.

* Establishing and maintaining effective working relationships.

* Operating basic computer programs.

* Ability to write reports and fill out forms.

* Using critical thinking and judgement while assessing situations.

* Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and other interested parties sufficient to exchange or convey information and to receive work direction.

OVERALL PHYSICAL STRENGTH DEMANDS:

Physical Strength for this classification is indicated below with an X

Sedentary: Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.XMedium: Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly.

Heavy: Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

Very Heavy: Exerting over 100 lbs. occasionally, 50-100 lbs. frequently, or up to 20-50 lbs. constantly.

PHYSICAL DEMANDS:

CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 time< 1 hour per weekNever occursNote: This is intended as a description of the way the job is currently performed. It does not address the potential for accommodation.

Physical DemandBrief DescriptionCFORNStandingCommunicating with co-workers, observing work site, observing work duties

X

SittingDesk work

X

WalkingTo other departments/offices/office equipment

X

LiftingSupplies, files

X

CarryingSupplies, files

X

Pushing/PullingFile draws, tables and chairs

X

ReachingFor supplies, for files

X

HandlingPaperwork

X

Fine DexterityComputer keyboard, telephone pad, calculator, calibrating equipmentX

KneelingFiling in lower drawers, retrieving items from lower shelves/ground

X

CrouchingFiling in lower drawers, retrieving items from lower shelves/ground

X

CrawlingUnder equipment

X

BendingFiling in lower drawers, retrieving items from lower shelves/ground

X

TwistingFrom computer to telephone, getting inside vehiclesX

ClimbingStairs, step stool

X

BalancingOn step stool

X

VisionReading, computer screen, drivingX

HearingCommunicating with co-workers and public and on telephone, listening to equipmentX

TalkingCommunicating with co-workers and public and on telephoneX

Foot ControlsDriving

X

Other (Specify)

MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE:

Standard office equipment such as computer, monitor, keyboard, printers, copy machines, etc.

ENVIRONMENTAL FACTORS:

DWMSNDailySeveral Times Per WeekSeveral Times Per MonthSeasonallyNeverHealth & Safety FactorsDWMSNHealth & Safety FactorsDWMSNMechanical Hazards

XRespiratory Hazards

XChemical Hazards

XExtreme Temperatures

X

Electrical Hazards

XNoise and Vibration

XFire Hazards

XWetness/Humidity

XExplosives

XPhysical Hazards

XCommunicable Diseases

X

Physical Danger or Abuse

X

Other (Specify Below

PROTECTIVE EQUIPMENT REQUIRED:

Equipment used during lifesaving measures; gloves, face masks, etc. when cleaning blood borne pathogens or administering CPR/first aid.

NON-PHYSICAL DEMANDS:

CFORNContinuouslyFrequentlyOccasionallyRarelyNever2/3 or more time1/3 to 2/3 of timeUp to 1/3 time< 1 hour per weekNever occurs

Description of Non-Physical DemandsCFORNTime Pressure

X

Emergency Situation

X

Frequent Change of Tasks

X

Irregular Work Schedule/Overtime

X

Performing Multiple Tasks Simultaneously

X

Working Closely with Others as Part of a Team

X

Tedious or Exacting Work

X

Noisy/Distracting Environment

X

Other (Specify Below)

PRIMARY WORK LOCATION:

XOffice Environment

Warehouse

ShopXRecreation/Neighborhood Center

VehicleXOutdoors

Combination of Office, Vehicle and Field/Outdoors

Other (Specify Below)