Cold Food Operations Manager
: Job Details :


Cold Food Operations Manager

LSG Sky Chefs

Job Location : Seattle,WA, USA

Posted on : 2024-12-15T07:13:53Z

Job Description :

LSG Sky Chefs, a part of LSG Group is the world's leading provider of end-to-end on-board products and services.

Salary: $78,739 - $97,844

Role Purpose Statement

Internal: Operations and Production manager, Procurement, Human Resources, Quality and Safety Managers External: Suppliers, Local Authorities, Facility Services Companies, Customers, Government Agencies, Customs, Food and Drug Administration (FDA), Airport Operations, Truck Fueling

Main Accountabilities
  • Strategically plan, organize, and manage a department with regards to daily hours, schedules, productivity, quality and safety.
  • Responsible for department costs to budget through effective manpower planning, scheduling and overtime usage
  • Ensure compliance with customer specifications, quality standards, Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), safety, health, environmental and other regulations
  • Ensure on-time and accurate production in the preparation of food/equipment and catering of flights
  • Investigate customer quality issues, develop and implement corrective actions
  • Maintain an ongoing, positive and pro-active relationship with all internal and external customers
  • Attend the daily operations briefing
  • Ensure par levels of customer inventory and customer specific goods
  • Provide data for the development of an annual business plan and budgeting for the department
  • Ensure optimal deployment of human, technical and material resources in the department
  • Initiate and control continuous optimization of processes

Leadership

  • Ensure that the area of responsibility is properly organized, staffed and directed
  • Guide, motivate and develop the subordinate employees within the Human Resources Policy
  • Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
  • Make the company's values and management principles live in the department(s)
  • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Global Quality Standard (GQS), HACCP, Lean Manufacturing, Employee Safety
Knowledge, Skills and Experience
  • Bachelor's degree or equivalent experience required
  • In addition, three to five years of directly related experience required in a management role
  • Experience in using and managing Variable Production Systems and schedules
  • Strong presentation, communication, training and interpersonal skills
  • Proven success in improving work processes and leading change in a complex, fast environment
  • Excellent analytical and conceptual skills
  • Demonstrable record of understanding and meeting customer expectations
  • Proven track record of understanding the drivers of product and labor cost variances
  • Good knowledge of Microsoft Office and Windows-based computer application

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