Dental Receptionist / Front Desk
: Job Details :

The Patient Concierge is a critical position. You're the first friendly face every person who visits our office sees, our referring colleagues hear and the person who makes the lasting impression as they leave. Overall, you are responsible for ensuring every patient is well taken care of by providing world-class service to current and future patients, ensuring each has the kind of experience that makes them feel welcomed and comfortable, addressing questions and concerns efficiently and effectively.Key Responsibilities include:Pre-screen patient appointment to ensure each visit goes smoothlyObtain all required information for referring officesSchedule patient appointment in person, over the phone or onlineMonitor scheduleInsurance verificationMarketingCorrespondence for our referring officesAs the office continues to evolve, so will the duties for all team members. Opportunities for additional training, certifications and licenses are part of the positive culture in our growing practice. We welcome and encourage cross training of all departments and support the desire to achieve this.We are looking to hire immediately and a minimum of 1 year dental experience is necessary for this key team member. Great 4 day work week and hours! Monday-Thursday 7am to 3pm with a 6:30am arrival time for morning huddle attendance.#CB