JOB SCOPE Responsible for thorough cleaning and replacing amenities for 13 room credits per day. Other duties as required. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
- Dust all surfaces including furniture, shelves and inside drawers.
- Vacuum carpets, moving light furniture when needed.
- Sweep and mop floor, spot clean walls.
- Wash and dry sinks, vanities, tubs, shower stalls, toilet bowls, wall and floor tiles, amenity hardware etc.
- Clean mirrors and shine all bathroom fixtures.
- Wash shower curtain or call for replacement when needed.
- Clean and disinfect telephones, remote controls and handles.
- Remove garbage, and clean trashcans.
- Dust/wipe clean all room furniture, fixtures and equipment.
- Make beds and replace bed pads when necessary.
- Ensure all linens are clean and in good condition.
- Restock terry items as needed including bathrobes and slippers.
- Replace all guest room amenities when needed including inside bathroom, coffee supplies at minibar and various closet materials.
- Deodorize room and adjust heating/AC.
- Report to Office all items in need of replacement or repair.
- Review and complete job-related documents accurately and in a timely manner.
- Report any guest complaints.
- Stock cart on a daily basis and keep it neat and tidy at all times.
Qualifications
- Six months experience in a similar position
- Fluency in English
- Excellent customer service
- Work well with people, handle pressure and work under minimal supervision
- Ability to walk, bend, and stand for long periods of time.
- Ability to push, pull, lift and carry 50 lbs.
- Measuring concerns for guests or customer satisfactions.
- Measuring abilities to think strategically, to create solutions to complex situations.
- Ability to work under minimal supervision.
- Ability to exert control over one's motivation, behavior and social environment.
Desirable
- High School graduate
- Housekeeping experience in an upscale NYC property
- Multilingual
Salary Range: $28.4044 - $37.8726 per hour