Job Location : Albany,NY, USA
OverviewGovCIO is currently hiringfor a ServiceNow Developer-ITSM to operate, maintain, and enhance the ServiceNow ITSM platform for a small Federal Government agency. This position will be located in Washington, DC and will be a fully remote position.ResponsibilitiesGuides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.Capable of working independently as well as collaboratively with remote teams and clientsDesign and develop queries, reports and dashboardsDesign and configure ServiceNow modules and formsAdminister ServiceNow applications, including updating security and workflow configurationsDesign and develop scoped applications as well as a service portalProvide additional support based on subject matter expertiseQualificationsBachelor's with 5 - 8 years (or commensurate experience)Required Skills and ExperienceServiceNow Administrator CertificationMinimum of 6 years of overall IT experienceMinimum of 6+ years of experience as a ServiceNow developer in various rolesThorough knowledge of the ServiceNow SystemExperience with JavaScript, HTML, CSS, Jelly, HTTP, XMLExperience in REST, SOAP services, etcAn understanding of ITIL and/or ITIL CertifiedStrong communication skills (written and verbal), strong interpersonal skills, customer-centric attitudePreferred Skills and ExperienceITIL Foundation CertifiedServiceNow Developer CertificationsServiceNow Certified Implementation SpecialistClearance Required:Must be able to acquire and maintain a Public Trust SuitabilityCompany OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.Posted Salary RangeUSD $125,000.00 - USD $125,000.00 /Yr.Submit a referral to this job ( US-RemoteID 2024-5161Category Information TechnologyPosition Type Full-Time