Event Staff| Part-Time| PPL Center
: Job Details :

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the direction of the Director of Events & Security, and Event Manager, Event Staff are responsible for maintaining a positive guest experience for all PPL Center patrons. Event Staff enforce all rules, regulations and policies of the PPL Center, while providing excellent customer service.

This role will pay an hourly wage of $12.

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Greet guests in a friendly and courteous manner.
• Attend to your assigned position during the course of the event
• Secure entrance doors, escalators, stairwells, lobbies and backstage areas.
• Have knowledge of building layout, including restrooms and exits.
• Have knowledge of all rules and regulations for admittance to your area.
• Have knowledge of all authorized credentials.
• Monitor guests and enforce rules.
• Assist in crowd management, seating discrepancies, clearing aisles and settling disputes
• Inform Supervisor of developing problem.
• Respond in a quick and professional manner to incidents.
• Be aware of all special functions or activities that occur during the event.

Qualifications

• Must be at least 18 years old
• High School diploma or GED
• Effective oral communication and writing skills in the English; additional languages a plus
• Ability to interact with guests and staff with a professional and friendly appearance and attitude
• Ability to work independently with minimal supervision and as part of a team
• Ability to work a flexible schedule, including but not limited to nights, weekends and select holidays
• Must be able to stand or walk constantly for extended length of time
• Must be able to work in an environment of moderate to loud noise levels

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.