Overview:
To assist Food and Beverage Director in all aspects of managing the Food and Beverage Department, specifically manages one of the cafeterias. As a customer focused organization, a crucial part of each employees job is to get and keep guests. This may best be achieved by specific understanding and implementation of the operations plan.
Responsibilities:
- Assist with preparation of budgets. Monitor sales, payroll, and expenses to maximize profitability.
- Knowledge of food production and preparation techniques.
- Ability to link scheduling of employees to guest flow.
- Maintains high quality operation by monitoring employees' job productivity, training and assisting in scheduling.
- Assists in job performance evaluations by observing employees' daily job performance.
- Assists in providing quality to guests by directing staff in meeting quality standards for food handling and preparation, safety and sanitation. Assists in providing quality to guest by directing staff to exceed guests service expectations.
- Contributes to team effort by participating in daily food service tasks as assigned or as needed.
- Assists with preparation of menu planning including a variety of functions.
- Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
- Meet service level objectives and department goals as set forth by immediate supervisor and Operations Plan.
- Supervise employees in the Kitchen, Cashiers, and Outside BBQ. The managers responsibilities may include other food and beverage outlets, in addition to the lodge. Managers responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Managers schedule is subject to change due to operations/events schedule.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Two year certificate from college or technical school; One to three years related experience and/or training; or equivalent combination of education and experience. General knowledge of Word and Excel.
Certificate in Food Safety required or willing to obtain through Loon.