We are seeking a dedicated and detail-oriented Patient Service RepresentativeLocation: Coatesville, PA Schedule/Shift: Monday - Friday, 8:00 AM - 5:00 PM We are seeking a dedicated Patient Service Representative to join our team in Coatesville, PA. The ideal candidate will be a customer-focused professional with strong administrative and communication skills. As a Patient Service Representative, you will be the first point of contact for patients, ensuring smooth check-in and check-out processes, assisting with paperwork, managing calls, and working with our internal EMR system. This is an excellent opportunity to become part of a dynamic healthcare team.
Key Responsibilities: - Greet patients in a warm and welcoming manner upon arrival.
- Obtain patient information, including demographic and insurance details, as applicable.
- Direct incoming calls and patient inquiries to the appropriate staff or department.
- Check in and check out patients for their appointments, ensuring all paperwork is completed accurately.
- Operate various computer platforms, including Microsoft and the internal EMR system, to maintain patient records.
- Schedule follow-up appointments and ensure patients are informed of their next steps.
- Maintain a clean and organized waiting area for a pleasant patient experience.
- Ensure all interactions comply with HIPAA regulations to maintain confidentiality.
Must-Have Qualifications: - Covid-19 Vaccination required.
- Experience working with EMR (Electronic Medical Records) systems.
- Availability to work Monday to Friday, from 8:00 AM to 5:00 PM.
Skills and Attributes: - Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Knowledge of HIPAA regulations and patient confidentiality.
- Positive, professional attitude with a focus on patient care.
If you're a proactive and dependable professional looking to make a difference in healthcare, apply today and a recruiter will reach out shortly! Medix is acting as an Employment Agency in relation to this vacancy.