Job Location : Cumberland,MD, USA
**UPMC Western Maryland is seeking a Full-time Billing Secretary to support Occupational Medicine!**
This is a full-time, day-shift position. No weekends or holidays required!
The billing secretary provides billing and collection services for the clinic and coordinates the administrative support for the clinical staff in the facility.
**Responsibilities:**
+ Interacts with staff at facility where treatment was provided to ensure accurate and timely submission of therapy records and charge information. This may involve traveling to that facility when deemed necessary to provide coverage.
+ Schedules patient appointments as delegated by the respective supervisor. Assists patients by greeting and directing them to clinical area as required by the needs of the facility in a friendly and timely manner. This includes insuring proper sign in for patients, processing patient information, escorting patients from waiting room to treatment area, and informing therapists that patient is present and ready for treatment.
+ Types office correspondence including but not limited to evaluations, progress notes, discharge summaries, letters, memoranda and reports as requested by the respective supervisor. Assists with the data collection process and/or prepares statistical reports and forwards to appropriate personnel in a timely manner. May serve as timekeeper or assists with collecting/coordinating payroll.
+ Compiles charts for new patients including all necessary forms as required by therapist and for billing. Maintains medical records according to department procedures including checking that all notes are completed and signed prior to copying and filing. Copies charts and material as requested for chart auditing, attorneys, insurance companies and management functions of the organization and invoices attorneys for records.
+ Maintains office order including but not limited to keeping an inventory of office supplies, preparing purchase requisitions for office supplies and special medical supply requisitions as needed, distribution of mail and correspondence to appropriate individuals, photo-copying, and the maintenance of office bulletin boards and equipment.
+ Understands and implements insurance requirements as required by each insurance company. Performs billing functions, including, but not limited to, patient registration, insurance verification, authorization for treatment, entering charges, receiving and posting payments, issuing bills for collection, etc., in a timely manner as per CRS billing procedures/guidelines.
+ Answers and routes incoming telephone calls. Takes and relays accurate messages for intended party by noting complete information including name of caller, affiliation, date and time of call, and call back number. Refers message and/or returns telephone calls to clients to cancel, confirm, or change appointments.
+ Identifies accounts that are in need of formal collections. Provides follow-up on account balances including contacting patients, insurance companies, etc. regarding billing of claims. Provides necessary documentation to insurance companies as requested. Fields and addresses patient inquiries regarding billing discrepancies, including communication with the BC supervisors and billing managers, insurance companies, accounts receivable, and other CRS team members as appropriate to bring to resolution.
+ Attends department meetings and records, types, and distributes the minutes of those meetings. Assists in the organization of department in-services, obtaining audiovisual equipment, preparing handouts and typing schedules. Maintains records of departmental involvement in administrative and educational activities.
+ Deposits payments at bank in a secure and timely manner as needed.
+ Achieves and maintains a level of productivity which meets or exceeds the standards established for the facility by the organization.
+ High school diploma or equivalent required. Prefer Associates Degree in Business/Healthcare or 2 years experience as a secretary.
+ Knowledge of ICD-9 and CPT Coding preferred.
+ Knowledge of medical terminology preferred. **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**