DescriptionCounty National Bank (CNB) is an independent, locally-owned, community bank that is successful and growing whose mission is to sustain its deep commitment to the community and its traditions of excellence in all aspects of banking, and provide outstanding client service and solid financial performance. We invite you to share in our mission and vision as a community banker, making a difference in your community while experiencing excellent benefits and career opportunities.CNB is looking for a qualified, motivated, and client- and team-focused individual to join our team as Teller in Hillsdale, Michigan.JOB SUMMARYProvides outstanding client service while performing a variety of client savings, checking and credit account transactions, as well as client services for cashier's checks, savings bonds, etc. May assist supervisor with various branch procedures, including opening and closing deposit accounts, ATM balancing, and Vault balancing, etc.DUTIES
- Maintains security and confidentiality of the bank's clients and transactions.
- Serves the client with the cashing of checks, making deposits, withdrawals, loan payments, cashier's checks, and redeeming US Savings bonds.
- Determines the need to place holds on checks being deposited and/or cashed, when applicable.
- Cross-sells other bank services.
- Balances teller window on a daily basis and remains within teller balancing guidelines.
- Processes night deposits.
- Assists with various other duties as appropriate, such as:
- Balancing vault and shipment of cash;
- Handling collection items;
- Wrapping or unwrapping coin;
- Opening and closing savings, checking and certificates of deposit; and/or
- Balancing ATM.
- Maintains and protects confidentiality of client information.
- Maintains regular, on-time attendance.
- Remains current in required training (online, video, telephone seminar, etc.)
- Complies with all regulatory requirements including Bank Secrecy Act and all others specific to their position.
- Performs other various duties as assigned.RequirementsSKILLSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or equivalent.
- Previous banking/teller/cash handling experience a plus.
- Passion for providing a stellar client service experience to all clients (external and internal) and ability to instill this passion in others.
- Excellent interpersonal skills (tactfulness, cooperation, courteousness and client friendliness) are necessary to represent the bank in a positive manner.
- Positive and cooperative approach when working with others.
- Excellent written communication skills with demonstrated ability to write communications clearly, concisely and effectively, with attention to detail for visually appealing output and accurately proofreading publications.
- Excellent verbal communication skills with the demonstrated ability to effectively present information to clients and management.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to efficiently and accurately keyboard information, both computer and calculator.
- Strong computer skills with a proficiency in MS Word, Excel and Outlook.
- Knowledge of basic accounting principles.WORKING CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the work environment will include:
- Works in a normal office environment.PHYSICIAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
- Communicate effectively, both verbally and in writing.
- Keyboard information (computer and calculator).
- Identify U.S. and Canadian Currency.
- Count and handle currency and coin accurately.