Lease Renewal Specialist - Stevens Creek BMW in Santa Clara, CA at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutAt Stevens Creek BMW, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.Sonic Automotive is a Fortune 500 company and one of the largest automotive retailers in the country with over 120 dealerships nationwide.It's time to make the most important move of your career. From our cooperative, team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference.When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.Job DescriptionSummary:The Lease Renewal Specialist will be responsible for utilizing the dealership's CRM to follow up and call on existing lease owners to schedule appointments in-store for lease renewals.Duties and Responsibilities:
Contact existing leaseholders via phone calls, emails, and texts to inform them of upcoming lease expirations. Utilize the dealership's CRM system to schedule appointments for customers to explore lease options in-person. Provide exceptional customer service by addressing inquiries, offering personalized recommendations, and fostering trust. Maintain timely follow-up with customers to ensure a seamless transition and maximize lease renewal rates. Exhibit excellent interpersonal skills over the phone. Be goal-driven to meet and exceed store appointment goals. Demonstrate the ability to work independently and as part of a team in a fast-paced environment. Possess strong organizational and time management skills. All applicants must be authorized to work in the USA. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license. OTE (On-Target-Earnings): $60,000 - $70,000 + / year - If meeting and exceeding store quota*The Lease Retention Position has a pay scale consisting of the following elements and ranges. Wages include base hourly compensation of nineteen dollars an hour. The position may also pay commission compensation which is based on the value or number of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.Schedule:
- FULL TIME
- Monday - Friday
- 401k plan with company match
- Paid Time Off accrual
- Closed for Thanksgiving day and Christmas day
- Employee discounts on purchasing and leasing cars
- Opportunities for career advancement within a Fortune 500 companyAll your information will be kept confidential according to EEOC guidelines. #J-18808-Ljbffr