Job Location : Des Moines,IA, USA
Overview
The Emergency Department Unit Clerk is the communications coordinator and is responsible for clerical work on the unit. Successful performance contributes to a holistic approach to the delivery of services, family-centered care and a high level of satisfaction from team members, patients and families through excellent customer service.
Why UnityPoint Health?
* Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
* Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
* Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
* Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
* Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
* Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities
* Utilizes current technology and electronic medical record to complete duties efficiently.
* Utilizes electronic medical record to facilitate patient flow in the department.
* Promotes family-centered care appropriate to age of patients served in the emergency department.
* Coordinates and prioritizes the dissemination of information.
* Manages clerical supplies, i.e., ordering, obtaining, transporting, storing, filing, etc.
* Adheres to unit specific employee accountabilities.
* Is flexible with assignments and work load, and maintains personal performance standards and skills.
* Utilizes cost effective measures consistent with the needs of the users, established standards and the hospital's budgetary guidelines.
* Exercises and promotes effective communication in a multidisciplinary team approach.
* Serves as preceptor and mentors new Unit Clerk staff as a positive role model.
* Willing to cross-train to associated area on the unit and takes responsibility to maintain own competencies.
* Acts in accordance with DNV Primary Stroke Center guidelines and educational requirements therein.
* Acts in accordance with the Society of Cardiovascular Patient Care guidelines and educational requirements therein related to Heart Failure Accreditation and Chest Pain Center Accreditation
* Demonstrates the knowledge that patient and workplace safety is a priority by preventing errors, accidents and infections and reporting potential or actual concerns immediately.
Qualifications
Education: High School graduate or equivalent.
Experience: Previous clerical experience. Able to type accurately. Experienced in Microsoft Office application software. Previous medical experience and Epic EMR experience preferred. Knowledge of medical terminology preferred.
License(s)/Certification(s): Valid driver's license when driving any vehicle for work-related reasons.
Knowledge/Skills/Abilities: Writes, reads, comprehends and speaks fluent English. Must have intermediate to advanced computer skills.
* Area of Interest: Administrative and Clerical;
* FTE/Hours per pay period: 1.0;
* Department: Emergency Department- Luth;
* Shift: 3p-1a Monday-Thursday;
* Job ID: 156885;