Job Location : Waupun,WI, USA
Position Summary:
Responsible for completing daily office activities of the feed location. Perform excellent customer service, assist with taking orders, billing, inventory, and all other daily tasks of the feed office.
Duties & Responsibilities:
* Take incoming phone calls and provide exceptional customer service via phone and in store.
* Enter all incoming ingredients into the system with cost.
* Make feed tags (changes or new) for medication , minerals, etc.
* Make monthly inventory adjustments.
* Prepare and complete feed billing.
* Respond to customer and employee emails as required.
* Distribute incoming mail to necessary recipients.
* Manage inbound and outbound grain shipments for customers coming across the truck scale. Grade grain and record test data such as weights, daily inputs, and verification of accuracy.
* Complete housekeeping duties to maintain office cleanliness.
SDS (Scheduled Delivery System) Coordinating:
* Effectively promote and aid in implementation of United Cooperatives' scheduled delivery system (SDS). Take orders for delivery, educate customers and prospects on the value, and use of SDS, coordinate with SDS truck driver on customer needs and expectations, build and grow SDS database and data sheets for use in sales efforts by SDS phone marketers. Fill in for SDS phone marketer as needed.
Qualifications:
* 2-4 years of administrative experience (agricultural background preferred).
* Excellent customer service skills required.
* Bookkeeping, 10-key calculator, Microsoft Office, inventory, and accounts receivable experience preferred.
* A successful candidate will have strong math, communication, sales, and organizational experience.
* Previous feed sales experience preferred (but not required).
Working Conditions & Physical Requirements:
* Perform duties in a professional office setting.
* Ability to sit for long periods of time.
* Ability to stoop, bend, and reach on occasion.
* Ability to lift up to 25 lbs. occasionally.