The Office of Admission at Wesleyan University is a part of the Admission and Aid department. The Office of Admission serves as the hub of activity and point of first contact for the university for thousands of prospective students and families. The admission team is responsible for generating, processing, and reviewing over 14,000 first-year and transfer applications per year and hosting over 15,000 individual visitors on campus annually while promoting the university virtually and hosting events all over the world.Reporting to the Assistant Director of Admission Events and working closely with and supporting on-/off-campus recruitment efforts, this position provides primary support for the Wesleyan Alumni Admission Volunteer network, the on-campus visit team, and off-campus events.Specific responsibilities include:
- Ensure emails are answered in a timely fashion while overseeing the ...@wesleyan.edu email inbox.
- Serve as primary point of contact for group visits.
- Serve as the primary support for the Day Visit program, Wesleyan Alumni Admission Volunteer Network, and Off-Campus recruitment events such as receptions and college fairs.
- Review and approve weekly hours for 20 front desk student workers.
- Use the Slate CRM to create events, monitor applications, produce reports, maintain statistics and communicate with our constituents as needed.
- Provide phone support as a member of the office phone coverage team.
- Serve as back-up administrative support for Office of Financial Aid as needed.
- Additional duties as assigned.
This position is in the secretarial/clerical bargaining unit. This position works 35 hours per week for 52 weeks per year.
Minimum Qualifications- Associate degree and a minimum of two years related experience or an equivalent combination of education, training, and experience.
- Effective communication and interpersonal skills.
- Familiarity with creating, running, and reading reports.
- Ability to provide effective and accurate written responses to constituent inquiries.
- Experience with Microsoft Office programs including Outlook, Excel, Word, and PowerPoint.
- Ability to enter and maintain data in a Customer Relationship Management (CRM) or similar relational database.
- Strong organizational skills and the ability to coordinate work priorities, demonstrate initiative, efficiency and follow through with minimum supervision.
- Proven ability to manage multiple tasks with attention to detail.
- Demonstrated ability to provide superior customer service.
- Comprehensive research skills.
- Demonstrated ability to handle confidential matters with discretion.
- Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.
Preferred Qualifications- Previous Admission experience.
Position is open until filled. For full consideration please apply by January 6, 2024 when first review of applications will begin.
As part of your application, please upload a cover letter and resume.Compensation: $25.76-$30.59Work Location: On CampusAll offers to external applicants are contingent on the candidate's completion of a pre-employment background check screening to the satisfaction of Wesleyan University.Wesleyan University, located in Middletown, Connecticut, does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, political belief, veteran status, sexual orientation, genetic information or non-position-related criminal record. We welcome applications from women and historically underrepresented minority groups. Inquiries regarding Title IX, Section 504 or any other non-discrimination policies should be directed to Vice President for Equity and Inclusion, Title IX and ADA/504 Coordinator.Wesleyan University complies with the Clery Act and maintains records of campus crime statistics and security policies. Copies of Wesleyan University's Clery Act Report are available on request and online at Experience is taken into consideration in the determination of salary offers. For more information visit Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans, flexible work schedules, employee and dependent tuition programs for those who qualify. Detailed information on the benefits of working at Wesleyan is located at: