Job Location : Muncie,IN, USA
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Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.
**JOB RESPONSIBILITIES**
+ Schedules meetings
+ Makes travel arrangements
+ Plans events
+ Completes management expense reports
+ Responds to inquiries in writing and or verbally
+ Pulls monthly reports
+ Enters contract details into information system and maintains other related documents
+ Orders and checks memorial to ensure accuracy
+ Processes annual funeral home and cemetery license renewals
+ Codes and scans invoices
+ Processes accounts payable and other accounting support transactions
+ Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
+ Schedules call-in appointments for Sales
+ Files and maintains customer information
+ Maintains office and facility supplies as well as fax machines, copiers and network printers
+ Prepares daily schedules
+ Administers HR processes including new hire paperwork, background checks and bonus processing
+ Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
+ Trains others on policies, procedures and new company initiatives
+ Maintains a friendly attitude offering assistance and guidance to all persons entering the location
**MINIMUM REQUIREMENTS**
**Education**
+ High school diploma or equivalent
**Experience**
+ 3 years of experience working in a customer-focused and fast-paced professional environment
**Knowledge, Skills and Abilities**
+ Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills
+ Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
+ Ability to handle confidential and sensitive information with discretion
+ Effective communication skills, both orally and in writing
+ High level of compassion and integrity
+ Ability to follow instructions and work with minimal supervision
Postal Code: 47304
Category (Portal Searching): Administration and Clerical
Job Location: US-IN - Muncie
Job Profile ID: F00200
Time Type: Full time
Location Name: Elm Ridge Funeral Home & Memorial Park