Customer Service Representative - State Farm Agent Team Member
: Job Details :

Join Our Team as a Customer Service Representative! Are you an enthusiastic, outgoing individual who enjoys working with people? Are you driven by the opportunity to make a positive impact on others' lives? If so, a career with a State Farm independent contractor agent could be the perfect fit for you! Were looking for a motivated and customer-focused professional to join our team. Youll play a key role in helping customers protect what matters most while growing your career in a supportive and dynamic environment. What Youll Do As a Customer Service Representative, youll be at the forefront of ensuring client satisfaction and agency success. Your responsibilities will include: Resolving customer inquiries and managing their needs with care and professionalism. Maintaining and updating client records to ensure accuracy. Supporting customer retention strategies and building lasting relationships. Collaborating with team members to deliver exceptional service and satisfaction. What We Offer We recognize and reward the hard work of our team members with a competitive benefits package: Hiring bonus for completed licensing Performance-based bonuses Competitive salary: $40,000 - $50,000 per year Weekends off! Flexible scheduling to support work-life balance Comprehensive health insurance Paid time off (vacation and personal/sick days) Simple IRA with employer contributions Training and development opportunities to help you grow Clear pathways for advancement within our agency What Were Looking For To thrive in this role, youll need: Excellent communication and problem-solving skills. A customer-first mindset with the ability to handle high-stress situations calmly. Previous experience in customer service (preferred but not required). A proactive and detail-oriented approach to solving challenges. This is more than just a jobits an opportunity to build a fulfilling career while making a difference in the lives of those around you. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.