SUMMARY:
THERE IS NO DIRECT SELLING. THIS IS STRICTLY SALES SUPPORT
A global steel trading company with 20 offices throughout the US, Canada and Mexico is seeking an Inside Sales Coordinator in the Automotive Division in Nashville, TN. The Inside Sales Coordinator provides support to sales team in obtaining and keeping customers by performing administrative and clerical tasks. This is an excellent first step in a career with a bedrock industry in the U.S.. All duties and responibilities will be trained.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Act as the primary contact for customers regarding confirmation of firm orders and forecast requirements, track shipment to fulfill releases
- Contacts customers/suppliers frequently to answer questions, resolve general problems, and provide/receive general information.
- Maintains vendor/customer accounts ensuring timely payment and receipt of invoices via SAP/Excel. Monitor customer credit and A/R collection, adjusting for payment discounts.
- Monitors vendor consignment credit lines when applicable. Monitors customer credit limits. Process A/R and issue credits. Resolve delinquent AR accounts.
- Oversee, manage, and reconcile inventory levels at processor and warehouses, utilizing data from contracts, purchase orders, shipping and receiving documents, invoices, accounting reports and generated log. Prepares reports such as inventory balance, price lists, and shortages. Reports inventory increases or shortages.
- Coordinate warehousing and transportation. May negotiate rates with freight forwarding companies and track deliveries and shipments to ensure timely arrival of goods in compliance. Prepare shipping documents for customs clearance.
- Input SO/DO/Sales Posting/Print Invoice, MRP/FSS system set up and maintenance, Month End Purchase / Sale / Contract Bal / Inventory Check, Part Master Registration, Price Master Registration.
- Coordinates the timely payment of invoices. Prepares/generates accounting and other related reports via SAP/Excel.
- Other duties as assigned
KNOWLEDGE AND SKILLS:
Customer service experience required, including the ability to recognize and satisfy customer requirements and expectations in daily business. Demonstrated ability to learn and adapt to using integrated accounting and material management software. Experience working with SAP preferred. The ability to work independently and troubleshoot problems. Excellent communication skills both verbal and written, organizational skills, and computer skills (Microsoft Office applications).
EDUCATION AND WORK EXPERIENCE:
Bachelor's degree and 3 years relevant experience