This BA position will be a hybrid position in that it will require an individual to also be responsible for the delivery of Quality Assurance best practices for Meduit. This BA/QA position will focus on a variety of responsibilities, which are part of our Agile development cycle. You will contribute to a high quality, end user experience, to isolate any issues so that the focus can be on patient care.
Key Accountabilities:
- User, workflow, industry, and product research and analysis
- Providing continuous improvement ideas based off the analysis
- Writing user stories with proper acceptance criteria and understanding the criteria with the ability to translate those criteria to the development team
- Leading ticket review and pointing sessions
- Creating and maintaining documentation of the product and processes
- Assisting with planning and backlog management using Jira
- Communicating with the business to provide updates and gather feedback
- Monitoring daily file imports/exports and promptly communicating issues
- Guiding the team through the Agile transformation
- Developing and executing test plans that will put our products through rigorous unit and production level tests
- Writes, executes and maintains test automation; acceptance test-driven development (ATDD) experience is a plus.
- Develops quality assurance standards; adheres to and promotes quality standards.
- Defines, tracks and reports quality assurance metrics such as defect recidivism, defect densities and open defect counts. Competencies:
- Healthcare Revenue Cycle Management - Insurance Domain, primarily claims and denials, is a plus
- Exceptional critical thinking and problem-solving skills
- Think outside the box mindset to provide ideas and solutions
- Develop documentation for current and new features
- Maintain release notes hosted within SharePoint
Qualifications:
- Minimum of 3 years' experience as a Business Analyst or Product Owner
- Minimum of 2-4 years' experience as a Quality Assurance Analyst/Engineer testing software
- Minimum of 1 year healthcare revenue cycle experience
- Experience using Jira to manage work items, backlogs, and sprints
- Exceptional user story writing skills, including breaking down larger work items into smaller pieces
- 1-2 years in an Agile SCRUM environment
- Strong technical understanding, focusing on SQL (MySQL)
- The willingness and capability to learn and understand new technologies
- Capable of working independently
- Fast paced and a multitasker
- Experience with RPA is a bonus, but not required