About the Company:
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Vice President, Data-Tech-AI Partner - Retail
Your responsibilities in this role include identifying transformation opportunities within large organizations and driving that transformation through our Digital, Analytics and Consultative capabilities with our industry leading methodologies. You will be responsible for a portfolio of US Retail clients as part of our Consumer & Healthcare team.
About the Role:
Responsibilities:
- Establish strong relationships in key & prospective accounts to understand their priorities and the state of their business; use that knowledge to provide strategic recommendations that enable the overall success of their business.
- Bring strong advisory experience to elevate point of views, offerings, and outcomes specific and relevant for clients.
- Drive relationship development and stakeholder management at CXO level across buying centers.
- Responsible for driving growth within a global portfolio of $10 - $35M through partnership with enterprise sales and mining of existing relationships; identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services.
- Build vision for portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans for key/strategic accounts.
- Keep teams and services apprised of relevant trends and opportunities that can add value to our clients and accelerate our growth.
- Constantly build and maintain subject matter expertise.
- Identify opportunities for expanding Genpact services to drive business value across client engagement.
- Build industry relevant digital offerings that can be standardized, repeated, and scaled.
- Invest in the Genpact brand by developing and publishing relevant white papers.
- Evaluate the structure, policies, operations, current tech stack, people, and ways of working of a client and recommend a transformation vision including process, products, and data, that enable the client to achieve its goals.
- Translate recommended transformation vision into a set of requirements and customer roadmap.
- Responsible for the full end to end lifecycle of entire team including hiring, onboarding, assessing, and evaluating performance and firing team members.
- Provide leadership to the team through coaching, mentoring and development of staff.
- Consult with leadership and HR on sensitive and difficult employee situations and issues.
- Build meaningful relationships and community within the team.
- Ensure new staff are trained in an efficient and effective way.
Qualifications:
Required Skills:
- Bachelor's degree or master's/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management
- Experience driving transformation for large organizations within consulting organizations.
- Demonstrable expertise in relevant industry and applicable domains, specifically within the Retail industry
- Thorough understanding of digital and analytical trends
- Project management experience and exposure to Agile/Scrum methodologies is an advantage.
- Experience with collaboration and facilitation techniques
- Experience with global clients and stakeholders
- Knowledge of project planning techniques
- Experience leading cross-functional teams
- Experience with effectively influencing C-level customers and internal stakeholders.
- Experience with contract negotiation and drafting.
- Proficient in Microsoft Office – Excel, PowerPoint, Word
- Excellent problem solver, hyper logical and goal-oriented thinker
- Excellent communication & interpersonal skills – verbal and written.
- Excellent presentation skills – in person & virtually
- Ability to work effectively in team environments.
- Able to create & maintain relationships easily.
- Ability to thrive in ambiguity.
Preferred Skills:
- Masters/MBA in the either of the following disciplines: business, finance, supply chain, accounting, analytics, engineering, or data management
- Experience with MIRO, MS Visio, and various project management applications
- Well-connected in the market to generate new leaders for the business.
- Lean Six Sigma Certified (Green or Black belt)
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.