Job Location : all cities,FL, USA
We are looking for a Order Processing Specialist to join our team and support Operations and Sales to help drive results by bringing order management expertise and an analytical mindset
Core Responsibilities:
● Process customer orders between systems, business partners, and customers, ensuring all necessary documentation is completed accurately and timely
● Reviewincoming orders for accuracy, contract compliance, and business guidelines
● Enter order and financial data in systems to ensure timely processing and shipping, delivering a high level of quality that minimizes the risk of delay
● Coordinate with warehouse operations to ensure orders are on time
● Resolve order processing and invoicing issues, escalating when necessary
● Maintain a high degree of quality control and validation of completed work
● Workwith Finance to resubmit invoices that are past due
● Address customer concerns regarding shipping delays or damaged goods
● Updatecustomer records with order details such as shipping details and tracking numbers
● UpdateFinance with status of payments from Customer Portals
● Maintain customer data such as ship-to addresses and essential contact lists
● Ensure operating and quality standards are met based on service objectives
● Otherprojects as assigned
Qualifications & Skills:
● Bachelor's degree in Finance, Business, or related field
● At least 1 year of experience with order processing, invoicing, data entry, and customer service
● Strong computer skills and fast, accurate data entry capabilities
● Technical experience with ERP/EDI systems- NetSuite, SAP, etc. are a plus
● Experience with management of shipping vendors- FedEx, UPS, Freight Carriers are a plus
● Excellent communication in both written and verbal forms ● Proficient in Microsoft Excel
● Ability to work in a fast-paced, performance-based environment and be a self-starter
● Ability to prioritize, organize, and manage multiple tasks with great attention to detail and quality
● Energetic, positive team player who is excited and comfortable in an entrepreneurial environment
● Willingness to roll up your sleeves and execute with the ownership mentali