A Brooklyn-based organization is seeking a Service Coordinator to oversee the Consumer Directed Personal Assistance Program (CDPAP). This role involves acting as the primary point of contact for consumers and caregivers, ensuring seamless program operations and compliance with Medicaid and regulatory guidelines. The ideal candidate will have strong organizational and communication skills, experience in home care services or Medicaid programs, and a passion for delivering exceptional customer service.Responsibilities Include:
- Managing consumer enrollment and caregiver onboarding.
- Ensuring compliance with Medicaid and other regulatory requirements.
- Maintaining accurate records, including timesheets and employment documentation.
- Resolving consumer concerns and providing outstanding customer support.
- Monitoring service delivery metrics and ensuring program efficiency.
- Supporting audits and inspections.
- Facilitating program-related communication and training.
Ideal Qualifications:
- Experience in home care services, Medicaid programs, or a related field.
- Strong organizational and time-management skills.
- Proficiency in Microsoft Office and documentation tools.
- Bilingual abilities are a plus.
- Attention to detail and a proactive approach to problem-solving.
Additional Information:This role offers competitive compensation and benefits, along with opportunities for professional growth.If you are a detail-oriented professional with a commitment to excellent service, apply today!Salary: $25 - $30/HourTo apply, please send your resume to ...@bhirednyc.com