Who We Are: A Minnesota-based company, RealTime Solutions® thrives on proactively addressing foodservice trends, pitfalls, and opportunities, always staying one step ahead. By seamlessly merging data intelligence with marketing finesse, we create campaigns and tactics that are not just reactive but rooted in insightful strategy. As a Buyers Edge Platform brand, our deep foodservice expertise and data-rich analytics set us apart, allowing us not only to identify growth opportunities for Fortune 500 food manufacturers, but also craft bold strategies and tactics that redefine their success in foodservice. This position is based out of our office located in Becker, MN. We are unable to offer work sponsorship for this role. Your impact: This critically important role will support daily operations across four key areas: warehouse (50%), office administration (30%), accounting department (10%), and customer service team (10%). You will collaborate with the staff in each department as needed, as well as take responsibility for your own tasks.
- Warehouse
- Assist with fulfillment projects (i.e. assembly, taping, labeling, UPS/FedEx processing)
- Support team to ensure all orders get shipped in a timely manner
- Collate printed material, staple, and fold
- Postage machine processing
- Trade show support, 3rd party services/shipping coordination
- Office/Team Admin
- Maintain office supplies (i.e. desk materials, soda, and candy)
- Sort and open mail, daily post office pick-ups and drop-offs
- Participate in Culture Crew Committee and coordinate, prep, and clean up food orders
- Assist with special events, client events, and internal meetings both on-site and off-site
- Communicate clearly and efficiently on project deadlines and details
- Represent our clients and programs in a positive and professional manner
- Support travel accommodations including hotel, air, transportation, and car rentals
- Accounting
- Sort and match Accounts payable invoices, purchase orders and receivers
- Validate rebate check batches for accuracy
- Mail Accounts payable and rebate checks weekly or as needed
- Ensure all filing is done timely and accurately
- Customer Service
- Accurately enter data, transaction processing, and database updates
- Engage with foodservice operators through successful outbound calls
- Read and interpret information from paper and electronic format into multiple software programs
- Cross reference multiple reports for accuracy and completeness
- Assist foodservice operators with website questions, product lists, and rewards points redemption.
- Collaborate with internal departments on client and rewards program project support
- Increase knowledge of our services, tools and programs, and our customer's products
- Increase participation in our reward programs, and process various leads
About you:
- 2-3 years of administration experience
- Office Administration or event coordination experience is preferred
- Comfortable in casual, climate-controlled warehouse environment
- Proficiency in Microsoft Office 365 (Excel, Word, Power Point, Outlook) required
- Some prior experience related to the food or foodservice industry
- Superior attention to detail
- Possesses independent time management and organizational skills
- Ability to meet deadlines, manage multiple projects by prioritizing and managing time and change direction quickly to accommodate changing business needs
- Work independently and as part of a team
- Advanced communication, critical thinking, interpersonal relationship and problem-solving skills
- Excellent oral, written, spreadsheet and presentation communication skills
- Decisive and able to make educated recommendations to clients and internal staff
- Demonstrates good judgement, creativity, organization and positive attitude
- Must be able to interact with other departments with projects as needed to exceed client expectations
- Able to travel occasionally for company events or trade shows
- Must be able to lift up to 30 pounds at select times
Don't meet every requirement mentioned here? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Buyers Edge Platform and our subsidiary brands, we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this position or others with us! What's in this for you? Amazing coverages to start. Medical, dental, and vision coverages are just the beginning! We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans! On top of this, we also offer a 401(k) plan with company match. Invest in your success. We will provide you with a thorough training and development program; and offer competitive compensation. Live well = Work well. Relax with our Paid Time Off policy! We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.