Operations Manager
We are actively looking for an experienced and organized Operations Manager with a background in Single-Family construction to join our growing team! The Operations Manager will be responsible for the supervision of Superintendents and the processes involved in all the related functions. The Operations Manager will also have responsibilities that include maintaining a tight grip on project timelines, managing diverse teams, and ensuring that project deliverables meet quality standards. This role requires a meticulous approach to detail, effective communication, and adeptness in adapting schedules to evolving project dynamics.
Job Type: Full Time, On-site
Responsibilities for the Operations Manager:
- Maintains complete and open lines of communication between the warehouse, corporate office, and sales to facilitate exceptional customer service and cost control.
- P&L management and responsibility
- Provides servant leadership for scheduling of personnel and directing of day-to-day activities.
- Coordinates all day-to-day warehouse activities including stocking, receiving, and inventory control functions to ensure alignment of duties for the entire distribution center.
- Supervises and monitors work assignments, workflow, performance and work standards, accuracy, and productivity.
- Administrative duties include recruiting, testing, new hire orientation, payroll record keeping and reporting, employee appraisals and reviews, progressive discipline issues (counseling, oral and written warnings), and employee terminations.
- Supervises and oversees maintenance of warehouse equipment and repairs. Ensures that warehouse personnel have safe, efficient equipment to perform distribution functions efficiently.
- Responsible for facility security and loss prevention.
- Supervises and oversees order procedures and services to improve fill rate and order turnaround time. Continuous development and maintenance of improved process.
- Strive to develop and maintain customer rapport and satisfaction, learn, and apply new product knowledge to enhance warehouse personnel.
- Will work closely with internal and external departments regarding product identification, information, and other trends on a weekly basis, interact with other departments (marketing, purchasing, credit, quality assurance) and national distribution centers to resolve customer service issues.
Requirements of the Operations Manager:
- 3-5 years of Management experience within Single-Family Construction and Building Materials industry.
- Proficient in reading blueprints and technical drawings.
- Strong computer skills, including proficiency in project management software.
- Excellent communication and interpersonal skills.
- Ability to manage and coordinate with diverse on-site teams.
- Thorough understanding of safety protocols and quality standards.
- Proven track record of adhering to project timelines and delivering projects successfully.
- P&L responsibility and management experience
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.