Description
If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.
We are in search of a Chophouse Expeditor Part Time to join our Grand team at our 1,300 acre Grand Geneva Resort & Spa in Lake Geneva, Wisconsin. Recognized as a Top Resort in the Midwest by Conde Nast Traveler, this award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets.
Our Team is looking for People Pleasing individuals who want to do the following:
* Turn our guest's ordinary day into an extraordinary day
* Love where they work
* Be appreciated for what they bring to a team
* Learn and grow with a company who truly values it's people
What's in it for you?
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)
About the role
We are looking for an Expeditor to join our team: This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment. You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant. What will you be doing?
- Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
- Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
- Maintains a neat, clean, organized, safe work environment.
- Transports and polishes clean wares, utensils and accessories to area needed.
- Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
- Must comply with opening and closing as well as running side work necessities.
- Direct and consistent communication with the culinary and management team.
- Listens to and resolves customer complaints regarding service, product and personnel.
- Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
- Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
- Perform other duties as assigned.
What do you bring to the role?
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience
WARNING: must be prepared to be a part of guest memories for years to come!
Grand Geneva is an Equal Opportunity Employer
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.