General Manager
: Job Details :

DescriptionThe General Manager will oversee all aspects of property management in accordance with our company's policy, established procedures, brand standards, and mission statement. The General Manager will assume the responsibility of improving our level of service to enhance the profitability of our hotel which includes maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager will oversee all hiring, training, development, and discipline of congenial, efficient, and effective team members. The General Manager will promote sales activity to maintain and increase occupancy and average daily rate (ADR) while maintaining the property in an efficient and cost-effective manner maximizing guest satisfaction and profitability. If your passion is delivering quality and value, this may be the job for you.Responsibilities•Oversee all day-to-day operations of the hotel/motel.•Lead all onsite team members - assistant manager, front desk associate, and housekeepers - and promote a healthy team culture.•Ensure all guest rooms, common areas, and hotel grounds meet standards of cleanliness, upkeep, and function.•Troubleshoot problems as they arise with a proactive attitude and mindset.•The General Manager will report to the Regional Manager. The Regional Manager will provide coaching and guidance to help ensure success for the General Manager and Team.•Work with the Regional Sales Director to create and execute sales strategies and marketing plans.Qualifications•2 - 5 years as General Manager or other hotel management role. IHG Brand experience candidates will be considered first.•Must be able to hire, develop, and build a team.•Must have strong guest relations skills.•Must understand profitability and cost control.•Must have knowledge of a variety of computer software applications in word processing and spreadsheets. Word, Excel, PowerPoint, and Access.•Must have effective oral and written communication skills.•Must have good analytical skills and decision-making ability.•Must be able to work independently and multi-task, prioritizing as appropriate.•Must be able to sit or stand for long periods at a time.•May be required to do light lifting or carrying.•Capable of working in a fast-paced environment and in stressful situations.•Must respond to multiple task interruptions and still provide service to internal and external customers in a professional and courteous manner.•May be required to walk and/or stand for long periods of time.•Must be flexible in work hours/days. Must be available to work extended hours, nights and weekends.•Must be able to live on-site.