Trainee Dispatcher
: Job Details :

Are you good at multi-tasking? Does working with multiple systems and monitors or displays sound exciting? Are you interested in a job where no two days are the same? Then join us and answer the call as a 9-1-1 Emergency Dispatcher where Help Starts Here!Top Reasons you want to work at Snohomish County 911:You have a sense of service to your community. You want to help, but maybe not in a police or fire department uniform.You want to support your local law enforcement, firefighters, and EMS professionals by helping them arrive on-scene prepared for the emergency they are responding to.Stable full-time employment. We aren't going anywhere!Career Growth and advancement potential.What we offer:Snohomish County 911 offers an attractive compensation and benefits package that includes:Generous paid time-off starting with 192 hours of PTO (accrued per year and pro-rated the first year).Holidays -13 recognized holidays per year with an additional longevity holiday for employees who reach ten (10) years longevity or more. Employees will accrue eight (8) hours of PTO for each holiday that they are in a paid status.Pay: $33.50 per hour on day one of training.Benefit plans - Medical plans through Regence (PPO) OR Kaiser Permanente (HMO). Dental through Delta Dental. Vision through VSP. Employer paid life insurance and long-term disability.Employee Assistance Programs -Access to two EAPs through Association of Washington Cities and Public Safety EAP.WA State Public Safety Employees Retirement System (PSERS), Deferred Compensation AND Def Comp match!Pension Plan - Vested in PSERS after 5 years of employmentDeferred Compensation - Employees will receive a 3.5% contribution and a contribution match of up to 2.9% to your choice of one of four plans.Job SummaryJoin a vibrant and energized group of highly trained professionals who are dedicated to making a positive difference in all communities within Snohomish County. We pride ourselves on the level of dedication our teams bring to the table and we want you to be a part of it!If you want to make a difference in your community, then let us help you shape that passion through our fully paid training program and turn it into a career of a lifetime!We are a driven organization and our teams leverage technology to connect directly with police officers, firefighters, EMS, search and rescue teams and members of the public. A 911 Dispatcher's job is much more than answering 911 calls and includes supporting responses with more than 43 public safety agencies.Responsibilities and DutiesSnohomish County 911 is a consolidated 9-1-1 communications center providing Police, Fire & EMS services to the community and first responders. Snohomish County is home to nearly 800,000 and is the third largest county in Washington State. Public Safety 911 is a rewarding career where our teams have opportunities to make lasting differences in people's lives each and every day. Trainee Dispatchers learn how to take 9-1-1 calls and non-emergency calls, dispatch law enforcement, and dispatch fire departments / EMS. Upon completion of the extensive training program, you will become a Cross-Trained Dispatcher and perform duties as a call-taker, police dispatcher, and fire dispatcher.Must have High School Diploma or Equivalent (GED)A positive work history, including good attendanceMust be ACCESS Level II certified, or be certified within six months of commencement of employmentAdvanced Emergency Medical Dispatcher Certification through International Academy for Emergency Dispatch (IAED), or be certified within six months of commencement of employmentCurrent CPR Certification desirablePass CritiCall Dispatcher TestOR Pass Public Safety Testing Dispatcher Exam with score of 85% or higherType 40 wpm at 90% accuracy (verified through CritiCall or PST Dispatcher Exam).Positive attitude and ability to work through rapidly unfolding situationsDesire to assist police and fire as well as members of the public who may be in distressDesire to work with modern technology with a focus on providing a fantastic customer experienceAbility to successfully complete the applicant testing process, polygraph, background investigation, psychological exam, and drug screeningSnohomish County 911 is an equal opportunity employer. Snohomish County 911 will not discriminate in employment, recruitment, or selection practices. Reasonable accommodations may be requested for Snohomish County 911's application process for applicants with disabilities by contacting our office by email or phone during normal business hours.#J-18808-Ljbffr