Job Location : Plattsburgh,NY, USA
[Customer Service / Remote] - Anywhere in U.S. / Up to $75K per year + bonus / Medical, dental & vision / PTO / 401k match - As a Member Experience Specialist you'll: Be the face of Facet to the customer, providing timely, professional, and friendly customer app support; Ensure every member interaction is of the highest quality in terms of preparation, delivery, and follow-up; Diagnose and provide solutions to customer questions and app troubleshooting; Catalog and escalate common issues and resolutions to product and engineering teams...Hiring Fast >>