QUALITY MANAGER
: Job Details :

Agency: Department of Human Services

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: Health and Human Services

Bilingual Option: None

Opening Date: 11/19/2024

Closing Date/Time: 12/04/2024

Salary: Anticipated Salary: $8,869 - $9,950 per month ($106,428 - $119,400 per year)

Job Type: Salaried

Category: Full Time

County: Schuyler

Number of Vacancies: 1

Plan/BU: None

A RESUME IS REQUIRED FOR THIS JOB POSTING

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Posting Identification Number 42556

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger-something that touches the lives of every person who calls Illinois home.

No matter what state career you're looking for, we offer jobs that fit your life and your schedule-flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Mental Health is seeking to hire a dynamic and organized Quality Manager with strong leadership skills to oversee the facility-wide program for assessing, improving and managing the quality of care and reducing risk within the Treatment and Detention Facility located in Rushville, Illinois. The incumbent will identify, develop, implement, coordinate and monitor action plans designed to confirm that problems at the facility are resolved and that action is taken to improve quality of care within the units and facility grounds. The Treatment and Detention Facility strives to provide equitable access to social/human services, supports, programs and resources to enhance the lives of all who we serve.

Essential Functions

* Serves as the Quality Manager at the Treatment and Detention Facility (TDF).

* Identifies, develops, implements, coordinates and monitors action plans designed to confirm that problems at the facility are resolved and that action is taken to improve quality of care within the units and facility grounds.

* Serves as full-line supervisor.

* Develops informational sharing methodology to verify that facility executive are fully involved with the quality management program as it relates to their specific area of responsibility.

* Oversees the Sexually Violent Persons (SVP) Evaluators.

* Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

* Requires knowledge, skill and mental development equivalent to completion of four (4) years college.

* Requires three (3) years progressively responsible administrative experience in the fields of health or human services.

Preferred Qualifications

* Three (3) years of professional experience working with accreditation and certification bodies such as Commission on Accreditation of Rehabilitation Facilities (CARF).

* Two (2) years of professional experience in a public or private organization maintaining confidentiality and handling sensitive information with professionalism.

* Three (3) years of professional experience developing, maintaining, and managing quality assurance methods and processes by determining objectives, setting specifications, and assessing results.

* Three (3) years of professional supervisory experience, including assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.

* Two (2) years of professional experience meeting deadlines with strong attention to detail and the ability to utilize critical thinking skills while multi-tasking multiple projects.

* Three (3) years of professional experience performing quality assurance assessments.

* Two (2) years of professional experience communicating with both internal and external stakeholders in oral and written form.

* Three (3) years of professional experience analyzing quality assurance data, developing response training, corrective action and follow-up.

* Two (2) years of professional experience in developing and preparing analytical summaries for wide variety of audiences using a variety of platforms.

Conditions of Employment

* Requires the ability to work after hours, weekends and holidays.

* Requires the ability to travel in the performance of job duties.

* Requires ability to pass the IDHS background check.

* Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

* All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:00am - 4:00pm; 30-minute unpaid lunch

Work Location: 17019 County Farm Rd, Rushville, Illinois, 62681

Division of Mental Health

Treatment and Detention Facility

Quality Assurance

Agency Contact: ...@illinois.gov

Posting Group: Leadership & Management; Health Services ; Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

* A Pension Program

* Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

* 3 Paid Personal Business Days annually

* 12 Paid Sick Days annually (Sick days carry over from year to year)

* 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

* 13 Paid Holidays annually, 14 on even numbered years

* Flexible Work Schedules (when available dependent upon position)

* 12 Weeks Paid Parental Leave

* Deferred Compensation Program - A supplemental retirement plan

* Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

* Federal Public Service Loan Forgiveness Program eligibility

* GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans

* 5% Salary Differential for Bilingual Positions

* Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

APPLICATION INSTRUCTIONS

Use the Apply button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the View Profile link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click Application Procedures in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your junk mail , spam , or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

* ...@SIL-P1.ns2cloud.com

* ...@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield