Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Franchised location: Augusta Marriott at the Convention Center; downtown Augusta, Georgia. We have an exciting opportunity for a sales and service driven person looking for their next learning and growth opportunity!Come grow with us!Create memorable experiences for your clients/guests through your creative selling and detail oriented skills in the wedding and social market. Love a fast pace and demanding job where the details matter? Love to work with people and help them realize and achieve their dreams? Driven to put the pieces of a puzzle together to everyone's satisfaction?Come grow your career with us!Now - about those details...
- We are a 372 room (2 tower) hotel with 100,000sf of convention space located in downtown Augusta, GA on the Savannah River. See our website at Marriott.com/Augusta for details and pictures. (Our facility is awesome!)
- We cover a city block right on the Riverwalk which is centrally located. Steps from the Morris Museum of Art, the History Museum, the Commons, Augusta University Cyber Center, bars, eating places, Artist Row, the Marina and more.
- We are seeking an experienced person for this opportunity
- Engaging profile that can easily talk with people, discover their needs, create solutions and deliver those solutions to the guest's satisfaction.
- Reach and exceed financial sales goals
- Coordinate events by using detailed communication with the team to deliver to the contract.
- Ability to negotiate and close business
- Develop menus with the culinary team to exceed the guests' expectations
- Assist guest with needs for equipment rentals, AV/technology, decorating, room set ups, etc.
- Document clearly and accurately all contract details into property CI.TY system (success is in the details)
- Conduct business in a proficient and prompt manner ensuring 100% customer call backs within a given time frame.
- The person to deliver this awesome customer service will ideally have:
- A college or 2-year degree (Hospitality preferred)
- Two or more years of hospitality catering sales
- Highly developed customer service skills
- Great attention to details
- Knowledge of food and beverage operations (hotel industry preferred)
- Experience working under pressure
- Experience delivering service to large groups a plus
- Excellent computer skills Word, PowerPoint, Excel, Outlook (a must) and experience with property sales systems preferred (i.e. Triple Seat, ACT, Ci.TY)
- Must be able to work a flexible schedule including nights, weekends and holidays (you have office hours and are here when your customer functions are in-house)