Our Client, a Business Manufacturing and Supply company, is looking for an IT Desktop Support for their Oneonta, NY location. Responsibilities:
- Active Directory Administration
- Limited support for corporate mobile devices
- Familiarity with cloud applications (Microsoft and 3rd party)
- Troubleshooting CiscoVPN connectivity
- Remediating/minimizing anti-virus threats
- Remote connection/utilization
- Imaging and deployment server utilization
- Asset lifecycle management skills
- Various browser support (IE, Chrome, Safari, etc.)
- Installation/configuration of various software packages
- Installation/configuration of Security Software
- Printer/driver troubleshooting & installation
- IPT based Telephony Device Management
- ServiceNow (ticket management) utilization
- Deployment, configuration, and support of standard IP telephony
- Hardware ordering and inventory management
- Limited support for Mac OS and hardware
Requirements:
- Associate degree (minimum)
- Hardware Experience (beyond imaging/deployment)
- 2 years of related experience
- Proficient in time management and task prioritization
- Advanced Level of English Language
- Effective organization and planning skills, with ability to handle changing priorities
- Excellent communication and interpersonal skills
- Must be a self-starter, able to work in team environment and motivate others
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.