*No Recruiters Please!*The Quality Assurance Technician maintains quality standards by approving incoming materials, in-process production, and finished products, records quality results. This position will support and perform duties related to the Rollease Acmeda product line which includes plastic, metal, and motorized components.WHO WE ARE:At Rollease Acmeda, we are innovators of precision window covering hardware systems, specialized fabrics, and automated shade solutions. Since 1980, we have been on the cutting edge of design, development and distribution within the window furnishing industry. The years of knowledge and experience have enabled us to deliver broader product choices, enhanced technologies, and an exceptional level of service to our trade customer base. We are proudly owned by JM Family Enterprises, one of the largest privately owned companies in the US. WHAT YOU'LL BE DOING:
- Review and analyze technical drawings for dimensional verification
- Review and comprehend technical instructions
- Able to perform statistical analysis
- Utilize various metrological devices (calipers, micrometers, comparator, etc)
- Measure various dimensional specifications and record the results
- Analyze results to ensure product meets the quality specifications
- Inspect product for visual defects
- Lock down and quarantine product that does not meet quality specifications
- Liaise with customer service, external customers, and Sales Team to eliminate any reoccurring issues
- Perform manual and automated testing, analyzing, and recording related results
- Review end-user notes for accuracy of implemented operations descriptions
- Document defects with conciseness, accuracy, and details to ensure defects are not reproduced
- Provide requested status and results throughout the facility
- Interpret technical drawings, documents, and written instructions to resolve issues
- Diagnosis systematic issue within individual product components
- Able to perform root cause analysis on defective product
- Learn about other related mechanical products that are used with Automate
- Conduct return merchandise quality testing and fault diagnosis that correlate to the reported problem
- Gather statistical findings on return cases to identify root cause and advise on corrective actions
- Must be able to communicate effectively and thoroughly (by email or verbal conversation) with suppliers and customers
- Approves incoming materials by confirming specifications; conducting visual and measurement tests; rejecting and returning unacceptable materials
- Approves in-process production by confirming specifications; conducting visual and measurement tests; communicating required adjustments to production supervisor
- Approves finished products by confirming specifications; conducting visual and measurement tests; returning products for re-work; confirming re-work
- Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database
- Conduct component inspections/investigations based on Customer Complaints
- Keeps measurement equipment operating by following operating instructions, calling for repairs. Carryout the calibration of Inspection instruments, gauges
- Maintains safe and healthy work environment by following standards and procedures, complying with legal regulations
- Updates job knowledge by participating in educational opportunities; reading technical publications
- Accomplishes quality and organization mission by completing related results as needed
- Other duties as may be required from time to time; the incumbent is expected to contribute to the full extent of his/her skill and ability
WHAT YOU SHOULD HAVE:
- Associates Degree in technical field required. Four-year technical degree preferred
- Three to five years of relevant work experience in a quality related role within manufacturing & distribution
- Warehousing/Logistical experience preferred
- Hands on textile experience preferred
- Experience in information technology or equivalent experience in a technical discipline
- Familiar with CAD software (Solid Works)
- Exhibit Company Core Values of being Customer Focused, Innovative, Action Oriented, and Passionate
- Possess a continuous improvement mindset, detail oriented, curious, collaborative
- Capable of creating and documenting technical processes and procedures
- Excellent interpersonal, written and oral communication skills
- Able to utilize critical thinking for problem-solving
- Ability to work in a fast-paced, deadline focused environment
- Ability to work independently or in team environment
- Proficient in computer system applications including MS Office 365 suite, NAV, or similar ERP system
WHY IT'S GREAT TO WORK HERE:
- State of the art brand new facility
- Paid Holidays - Including company-wide holiday shutdown
- Business casual dress code
- Generous Paid Time Off
- Medical Dental, and Vision Benefits effective the first of the month following 30 days of hire
- Employer Paid Short Term Disability, Travel Insurance, Life Insurance, and Employee Assistance Program
- Voluntary benefits including Long Term Disability and Pet Insurance
- 401K with Employer Matching Dollars
- Wellness Reimbursement Program
- Tuition Assistance Program
- Global company with offices in the US, AU, and EU
- Ability to work in a growing company where your talents and skills can have a positive impact
- Company social events throughout the year and monthly lunches!
- Virtual library collection to support your development and inspire new ideas
Rollease Acmeda is an Equal Employment Opportunity Employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.