Vice President, Zuora Technical Lead
: Job Details :


Vice President, Zuora Technical Lead

Tradeweb

Job Location : New York,NY, USA

Posted on : 2024-12-13T09:02:47Z

Job Description :

Company DescriptionTradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving over 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 70 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.Tradeweb Markets LLC ( Tradeweb ) is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.Group DetailsTradeweb is seeking an experienced Zuora Architect with a strong technical background in Zuora, Salesforce, Python, and SQL to lead and support our implementation of Zuora CPQ, Billing, and Revenue Recognition systems. This role will focus on ensuring a seamless testing, go-live, and post-go-live experience as we approach the final stages of development.The ideal candidate will have expertise in the quote-to-cash lifecycle, exceptional leadership abilities, and the technical skills to collaborate with finance and business stakeholders. Experience in financial services and prior involvement in Zuora implementations will be a significant advantage.Job ResponsibilitiesTesting and Go-Live Leadership

  • Oversee system integration testing (SIT), user acceptance testing (UAT), back testing, and parallel testing, ensuring all workflows and integrations function as intended.
  • Drive issue resolution during testing, leveraging tools like Python and SQL for debugging and validation.
  • Develop and execute a detailed go-live plan, minimizing disruptions during deployment.
  • Provide technical leadership during the go-live phase, troubleshooting and resolving system or process issues in real time.
  • Upskill and train the Revenue & Billing team, enabling them to operate effectively with the new systems.
  • Serve as a liaison between technology and Finance, ensuring clear communication and alignment of priorities.
Post-Go-Live Optimization, Business Partnership, and Technical Development
  • Manage user roles and permissions in Zuora to ensure proper access control and system security.
  • Monitor and ensure data integrity across systems, conducting regular audits to reconcile discrepancies.
  • Oversee system updates and patch management, coordinating testing and deployment of new features or enhancements.
  • Act as a point of contact for customer service teams, resolving billing or subscription-related issues in a timely manner.
  • Develop and maintain custom reports in Zuora for business insights, operational efficiency, and compliance.
  • Act as the primary technical resource for post-go-live issue resolution and system enhancements.
  • Optimize system performance, workflows, and integrations to align with evolving business needs.
  • Partner with IT and operations teams to establish long-term monitoring and support strategies.
  • Collaborate with finance and business teams to design and modify product catalogues and downstream processes, accommodating:
  • Fee schedule updates.
  • Acquisitions and new product launches.
  • Evolving business models and requirements.
  • Ensure alignment of Zuora configurations with financial and operational objectives.
  • Lead efforts to customize and enhance Zuora functionalities using Python, SQL, Apex, and Liquid to address diverse business requirements and integration needs.
  • Ensure seamless integration of Zuora with Salesforce and other systems in the quote-to-cash lifecycle.
  • Create technical documentation and provide training to teams for sustainable operations.
QualificationsTechnical Skills
  • 8+ years of hands-on experience, including 5 years specifically with Zuora CPQ, Billing, and Revenue Recognition.
  • Proficiency in Python, SQL, and Salesforce, with the ability to customize and troubleshoot workflows.
  • Strong understanding of the quote-to-cash lifecycle, including upstream and downstream dependencies.
Industry and Functional Knowledge
  • Familiarity with financial services and subscription business models is highly desirable.
  • Experience managing fee schedules, acquisitions, and new product integrations within Zuora.
Leadership and Problem-Solving
  • Proven track record of leading large-scale system implementations, particularly during testing and go-live phases.
  • Exceptional problem-solving skills, with the ability to identify root causes and implement effective solutions.
Education and Certifications
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Relevant certifications in Zuora or Salesforce are a plus.
Additional InformationTradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:
  • Health Insurance: Highly competitive medical, dental, and vision programs
  • Hybrid Environment: Our employees have the flexibility of working in the office and from home.
  • Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
  • Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
  • Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
  • The current pay range for this role if performed in the city of New York is currently $90,000 to $240,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.
Other Benefit Programs
  • Pre-Tax Commuter Benefits Program
  • ARAG Legal Services
  • Employee Assistance Program
  • Tuition Reimbursement
  • Financial Wellness Tools
  • Travel Assistance Benefits
  • Pet Insurance
  • Corporate Gym Subsidies
  • Wellness Perks
Paid Time Off and Parental Leave

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