Company DescriptionTradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving over 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 70 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.Tradeweb Markets LLC ( Tradeweb ) is proud to be an EEO Minorities/Females/Protected Veterans/Disabled/Affirmative Action Employer.Group DetailsTradeweb is seeking an experienced Zuora Architect with a strong technical background in Zuora, Salesforce, Python, and SQL to lead and support our implementation of Zuora CPQ, Billing, and Revenue Recognition systems. This role will focus on ensuring a seamless testing, go-live, and post-go-live experience as we approach the final stages of development.The ideal candidate will have expertise in the quote-to-cash lifecycle, exceptional leadership abilities, and the technical skills to collaborate with finance and business stakeholders. Experience in financial services and prior involvement in Zuora implementations will be a significant advantage.Job ResponsibilitiesTesting and Go-Live Leadership
- Oversee system integration testing (SIT), user acceptance testing (UAT), back testing, and parallel testing, ensuring all workflows and integrations function as intended.
- Drive issue resolution during testing, leveraging tools like Python and SQL for debugging and validation.
- Develop and execute a detailed go-live plan, minimizing disruptions during deployment.
- Provide technical leadership during the go-live phase, troubleshooting and resolving system or process issues in real time.
- Upskill and train the Revenue & Billing team, enabling them to operate effectively with the new systems.
- Serve as a liaison between technology and Finance, ensuring clear communication and alignment of priorities.
Post-Go-Live Optimization, Business Partnership, and Technical Development
- Manage user roles and permissions in Zuora to ensure proper access control and system security.
- Monitor and ensure data integrity across systems, conducting regular audits to reconcile discrepancies.
- Oversee system updates and patch management, coordinating testing and deployment of new features or enhancements.
- Act as a point of contact for customer service teams, resolving billing or subscription-related issues in a timely manner.
- Develop and maintain custom reports in Zuora for business insights, operational efficiency, and compliance.
- Act as the primary technical resource for post-go-live issue resolution and system enhancements.
- Optimize system performance, workflows, and integrations to align with evolving business needs.
- Partner with IT and operations teams to establish long-term monitoring and support strategies.
- Collaborate with finance and business teams to design and modify product catalogues and downstream processes, accommodating:
- Fee schedule updates.
- Acquisitions and new product launches.
- Evolving business models and requirements.
- Ensure alignment of Zuora configurations with financial and operational objectives.
- Lead efforts to customize and enhance Zuora functionalities using Python, SQL, Apex, and Liquid to address diverse business requirements and integration needs.
- Ensure seamless integration of Zuora with Salesforce and other systems in the quote-to-cash lifecycle.
- Create technical documentation and provide training to teams for sustainable operations.
QualificationsTechnical Skills
- 8+ years of hands-on experience, including 5 years specifically with Zuora CPQ, Billing, and Revenue Recognition.
- Proficiency in Python, SQL, and Salesforce, with the ability to customize and troubleshoot workflows.
- Strong understanding of the quote-to-cash lifecycle, including upstream and downstream dependencies.
Industry and Functional Knowledge
- Familiarity with financial services and subscription business models is highly desirable.
- Experience managing fee schedules, acquisitions, and new product integrations within Zuora.
Leadership and Problem-Solving
- Proven track record of leading large-scale system implementations, particularly during testing and go-live phases.
- Exceptional problem-solving skills, with the ability to identify root causes and implement effective solutions.
Education and Certifications
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Relevant certifications in Zuora or Salesforce are a plus.
Additional InformationTradeweb is committed to providing valuable and competitive benefits. In addition to working in our culture of innovation and collaboration, we offer:
- Health Insurance: Highly competitive medical, dental, and vision programs
- Hybrid Environment: Our employees have the flexibility of working in the office and from home.
- Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
- Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
- Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
- The current pay range for this role if performed in the city of New York is currently $90,000 to $240,000 per year, based on a regular, full-time schedule. The amount of pay offered will be determined by a number of factors, including but not limited to qualifications, market data, geographic location, and internal guidelines.
Other Benefit Programs
- Pre-Tax Commuter Benefits Program
- ARAG Legal Services
- Employee Assistance Program
- Tuition Reimbursement
- Financial Wellness Tools
- Travel Assistance Benefits
- Pet Insurance
- Corporate Gym Subsidies
- Wellness Perks
Paid Time Off and Parental Leave