Medical Records ClerkScope: Under the direct supervision of the Medical Records Supervisor, the medical records clerk performs routine clerical duties, such as filing and retrieving patient files, faxing documents, processing mail and maintaining the filing system. The medical records clerk adheres to office policies and procedures as provided and complies with all federal and state laws and regulations governing the privacy and security of patient's PHI (Private Health Information) under HIPAA and patient confidentiality must be maintained at all time.Release & Disclosure of Information: The Medical Records Clerk is prohibited from releasing or disclosing a patient's private health information (PHI) except for treatment, payment or operations and only as directed by the treating physician or Privacy Official or designee. Failure to adhere to the policies and procedures that protect a patient's right to privacy and security will result in disciplinary action as outlined in the company's Employee Handbook.Key Responsibilities
- Answers telephone in accordance with office protocol
- Retrieves and responds to voice mail messages in a timely manner
- Retrieves all medical records for release of information requests for insurance Chart Audit
- Faxes copies of medical records to referring physicians as directed by the treating physician
- Assists in the processing and retrieval of digital dictation and transcription (Nuance) as directed by the Medical Records Supervisor
- Keeps supplies well organized and secure
- Notifies supervisor, as supplies need to be replenished
- Maintains equipment for all department use as required i.e. copier toner
- Reports malfunctioning equipment to supervisor for troubleshooting or repair requisition
- Responsible for retrieving AM E-faxes from the main fax in-box and distribute accordingly
- Ensures that all schedules were received from office call
- Reconciles schedules for accuracy to ensure note is in the EMR chart
- Assists with accurate editing and printing any letters for MD to sign
- Responsible for tracking missing dictations to give to providers in a timely fashion to re-dictate
- Responsible for reconciling surgery schedule to ensure the OP reports is in the EMR chart and obtaining OP reports from Hospital website if need be
- Maintains schedules for 6 months for billing audit purpose
- Assists with EMR audit
- Responsible for processing Homecare Orders in a timely fashion for the provider to sign
- Assist with scanning/importing if needed
- Assist other departments if needed at the direction of the Medical Records Supervisor
- Responsible for coverage of the medical records mail room clerk tasks as needed
Qualifications
- Minimum of a high school diploma or GED
- One to two years experience in the field or in a related area
- Knowledge of commonly used concepts, practices, and procedures within a particular field
Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer