Job Location : Port Washington,WI, USA
**Essential Functions**
+ Works with project management, vendors and internal staff to ensure that customers' expectations are being met with highest level of quality and customer service.
+ Mentor, train, hire, coach and develop staff to ensure professional growth.
+ Determine essential priorities of customer projects and requests.
+ Maintain contact with current customers to ensure company has exceeded customer satisfaction.
+ Develop relationships with potential customers introducing products and services offered.
+ Grow relationships with current customers with introducing new products and services offered.
+ Attend trade shows and observe the markets for any new products being offered from foreign or domestic suppliers.
+ Develop proposals for customer projects to include pricing, labor, materials and equipment needs.
+ Work with the legal department on any contract negotiations with external customers to ensure a timely execution.
+ Out of town travel is required to address supplier and customer issues as well as develop new customer relationships.
+ Maintain and promote strong work ethics and uphold all policies and procedures.
**Requirements**
+ Requires a Bachelor's degree in business or a related field.
+ Must have prior experience (5-7 years) of project management and/or customer service experience in a contract manufacturing environment.
+ Must have previous supervisory experience and will lead a team of 2-4 project managers.
+ Ability to understand market trends, as well as experience in new customer development.
+ Requires the ability to read, analyze, and interpret business information, journals, technical procedures, or governmental regulations.
+ Must have excellent communication skills (written and verbal) to write reports and findings and present to all levels of management in a clear and concise manner.
+ Excellent customer relationship management skills and corresponding experience.
+ Excellent analytical problem-solving capabilities.
+ Exceptional project management skills.
+ Exceptional organizational skills, along with strong attention to detail.
+ Exceptional multi-tasking and project management skills, along with ability to perform well under pressure while maintaining composure and respect for everyone.
+ Demonstrated excellence in Microsoft Office suite.
+ Proven ability to maintain confidentiality and discretion with information.
**Benefits**
+ Comprehensive medical insurance plan and prescription drug coverage
+ Comprehensive dental insurance plan
+ FREE Basic Life and AD&D Insurance
+ Short and Long Term Disability coverage
**Pay Details:** $85,000.00 to $90,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance