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Under minimal supervision, position in this function is responsible for the administration and supervision of personnel in assigned area (OR, Endoscopy/GI Lab, or POC/POH/PACU). This position is accountable to the Director, ASC (Ambulatory Surgical Centers) for coordination of all nursing care given and all related supporting services. Is a responsible resource for the allocation and completion of assigned functions in the daily operation of the ASC(s). Interprets Clinic and departmental philosophy, objectives, policy and procedures and facilitates effective communication with the ASC team to provide optimal patient experience.
Primary Responsibilities:
- 40% Department Management
- Oversees delivery of services in assigned area and actively works with all members of the department health care team to manage patient care
- Ensures quality and safety of care and smooth patient flow within department
- Collaborates with leadership and other business functions in enhancements to clinical care model and operational flow
- Maintains materials, adequate supplies and equipment in assigned area
- Maintains an environment of “survey readiness” in assigned area
- 38% Staff Management
- Provides regular performance feedback and conducts performance appraisals. Monitors recertification, skill development and performance of the staff. Directs the work of staff, including supervision, hiring, and terminations; determines staffing needs and ensures efficient utilization of staff
- Participates in patient experience initiatives
- Along with ASC Educator, oversees and evaluates orientation program of personnel
- Communicates educational needs of personnel to Director, ASC and ASC Educator
- Provides education opportunities to increase knowledge of personnel
- Plans and participates in departmental staff meetings
- 10% Policies and Procedures
- Develops clinical policy and procedures, and trains to them, in conjunction with ASC Educator. Assists with development of protocols and other related written resource materials appropriate to the needs of the nursing manager's areas of responsibility
- Communicates, monitors and enforces compliance with policy and procedures in accordance with Standard Occupational Classification (SOC). Works with ASC Director on any non-compliance issues
- Maintains current knowledge of the technological development in instrumentation and equipment
- 10% Strategic Planning
- Meets regularly with leadership
- Assists in budget preparation and resolving variances
Duties listed below are integrated into all job functions:
- All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients
- Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
- Performs all duties in a manner which promotes and supports the Core Values and Compact of The Everett Clinic
- Integrates Lean principles, practices and tools to improve operational efficiency, reduce costs and increase customer satisfaction
- Frequently must follow written and oral instructions as well as complete routine tasks independently
- Completes annual compliance training on HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signs Agreements
- Ensures confidentiality of patient information following HIPAA guidelines and TEC policies
- Attends training to meet requirements of the job position and as needed or mandated by TEC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations
- Has regular and predictable attendance
Non-Essential Duty & Responsibility:
- 2% Performs other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Associates degree or Bachelor's degree in Nursing
- Current RN License in State of Washington
- Current AHA- BLS and ACLS certification
- 2+ years of nursing experience in specific assigned area (OR, Endoscopy/GI Lab or POH PACU)
- 2+ years of leadership experience (lead, supervisor and above) in a clinical setting or demonstrated equivalent experience
Preferred Qualifications:
- Operating Room (OR): Certified Nurse Operating Room (CNOR)
- Endo/GI Lab: CGRN (Certified Gastroenterology Registered Nurse) certification
- POC/POH/PACU: ASPAN Certification
- Demonstrated advanced level of achievement of performance standards according to AORN or ASPAN standards of practice
Knowledge, Skills & Abilities:
- Knowledge: Knowledge of ADA, Fitness for Duty, FMLA policy, HIV counseling procedures & blood borne pathogen protocols, WISHA/OSHA mandated regulations, Personal protective equipment, Hazards materials, and Infection control procedures. Knowledge and ability to teach and apply current theories, techniques and practice
- Skills: Utilizes effective communication skills in interpersonal relationships with patients, families, physicians, and other health care providers. Demonstrates effective/informative charting & written communication. Skill in applying & modifying the principles, methods and techniques of professional nursing to provide on-going patient care. Critical thinking skills, ability to interpret, adapt and apply guidelines and procedures. Demonstrated proficiency in using Word, Outlook and limited expertise in Excel
- Abilities: Demonstrates ability to carry out skills as outlined in nursing procedures for clinical areas worked including administration of prescribed medications & treatments in accordance with nursing standards and clinic policy. Demonstrates ability to perform self-evaluation, taking responsibility for own professional growth and development. Demonstrates accountability/responsibility for own actions and decisions. Demonstrates ability to function effectively in emergency situations. Demonstrates an ability to communicate (verbal & written) and maintain good relationships with medical staff, management, customers, & other department
Physical And Mental Demands:
- Physical Demands:
- Must be able to frequently stand and walk from place to place for long periods of time with intermittent breaks. Must be able to run during an emergency. Must be able to frequently use hands and fingers to handle, grasp or feel objects, tools, controls and medical or office equipment. Must be able to frequently repeat the same movements. Must be able to make quick, precise adjustments to machine controls and move arms and legs quickly. Must be able to speak clearly so listeners can understand and be able to understand the speech of another person. Must be able to hear sounds and recognize the difference between them. Must have a level of visual acuity to be able to see details of objects from near and far and see differences between colors, shades and brightness and determine the distance between objects. May have periods of prolonged sitting in connection with telephone or computer usage. Must able to use muscles to lift, push, pull or carry heavy objects. Occasionally may be required to lift up to 50 pounds and carry up to 24 pounds. Must be able to bend, stretch, stoop, twist, squat, kneel, crawl, push/pull, grasp, handle or reach out. Must be able to move two or more limbs together while remaining in place. Must be able to coordinate the movements of several parts of the body, such as arms and legs, while the body is moving. Must be able to demonstrate proper body mechanics to support physical activity for long periods without getting tired or out of breath. Must be able to keep or regain the body's balance or stay upright when in an unstable position
- Mental Demands:
- While performing the duties of this job, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve non-routine and complex office administrative problems; may use math and mathematical reasoning; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines with frequent interruptions; and interact with managers, staff, customers, patients, the public and others encountered in the course of work, some of whom may be dissatisfied or abusive individuals
Typical Working Conditions:
- Can involve dealing with sick patients. With frequent exposure to communicable/infectious diseases, toxic substances, ionizing radiation, medicinal preparations and other conditions common to a clinic environment. Interaction with others is busy, constant and occasionally interruptive. Typical office conditions and noise level is usually quiet. Work may be demanding at times. May require ability to work irregular hours.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Washington Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.