IT Specialist - Albany, NY (Hybrid)
: Job Details :

Our client is looking for an IT Specialist (Senior) who works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms. 60 months of experience working with end users to troubleshoot both hardware and software issues. 36 months of experience working in a second-tier help desk environment. 36 months of experience in developing test plans and performing system level testing 18 months of installation and support of mobile hardware and software solutions in a law-enforcement environment (in-vehicle computers. mobile printers, 2D imaging scanners, GPS, public safety software) 36 months of experience in conducting technical and end-user training in a classroom environment. 36 months of experience in developing technical documentation and training materials. 6 Months of experience in ghosting/imaging hardware. 12 months of experience supporting Traffic and Criminal Software (TraCS) in a law enforcement environment. 60 college credits from an accredited institution. 12 months of experience in configuring and troubleshooting mobile connectivity systems such as cellular modems and cellular hotspots.