Job Location : Pensacola,FL, USA
This class performs a variety of non-technical and technical clerical and office duties including preparation of reports, document verification and preparation for storage, customer service/public contact duties and/or skilled duties in the imaging and scanning of documents, processing of reports, and maintenance of data.
Employees of the Escambia County Sheriff's Office are expected to be loyal, work in a safe manner, use common sense and complete their work efficiently and correctly.Receives, compiles, reviews, and processes a variety of records and reports, which may include: sex offender registrations, juvenile arrests, records requests, offense reports, arrest reports and/or other related information. Generates reports associated.
Conducts research and/or contacts appropriate individuals or agencies in an effort to obtain critical information, conduct background checks, and/or provide official and certified documents.
Performs searches in the FCIC/NCIC database.
Independently draft, compose, type, and email invoices/cost letters regarding applicable fees. Estimate and determine the fees associated with the requests according to statute.
Prepares, indexes, scans, and performs quality control checks on document imaging system information.
Conducts research and may receive payment for fees associated with background checks and public record requests. Issue written receipts for all funds received.
Interpret, analyze and administer Florida State Statutes and Public Record Laws. Researches cases to analyze and determine the status and/or judicial process to determine what statues are applicable.
Performs other duties of a similar nature or level.
Positions will be responsible for:
Maintaining strict confidentiality
Making educated decisions pertaining to criminal field
Acting as a liaison with other agencies
Performing quality control of images and indexes of scanned documents.
High School Diploma or equivalent (G.E.D.), AND one (1) year of specialized or technical training beyond high school, one (1) year of office/clerical and customer service experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Typing speed of 35 correct words per minute per 5 minutes.
Licensing Requirements
None Required.
Knowledge of (position requirements at entry)
Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
Business English, spelling, and punctuation;
Standard office practices, procedures, and equipment;
Customer service principles;
Applicable terminology.
Skills in (position requirements at entry)
Providing customer service;
Using a computer and related software application;
Keyboarding;
Handling multiple tasks simultaneously;
Conducting research;
Preparing standard reports;
Proofreading documents and reports;
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Physical Requirements:
Positions in this class typically require: reaching, standing, walking, lifting, fingering, talking, hearing, seeing and repetitive motions.
Light Work:
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.
NOTE:
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.