Receptionist /Administrator Onsite in Nashville, TNCompany Overview:AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.Benefits:We offer you an outstanding total compensation package and various health and welfare benefit options to help protect your and your dependents' health and promote your well-being. The benefits package includes medical, dental, and vision insurance, life and disability insurance, an HSA, Flexible Spending, a matching 401k, and an Employee Assistance Program.Paid Time Off:AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.Summary:Our Receptionist / Administrator is responsible for ensuring that the highest level of customer service is given to AMSURG visitors and callers. This position provides support for employees and guests of the company and is an integral part of the facility management team providing administration of facility activities for our office in Nashville. The position provides general office support with a variety of administrative activities and related tasks. Work Schedule:This role requires an onsite presence Monday - Friday, working normal business hours.Essential Duties and Responsibilities:
- General reception duties:
- Greet visitors and vendors
- Answer and direct incoming phone calls
- Maintain inventory of office supplies
- Mail and package sort/distribution
- Incoming and outgoing mail processing
- Facilities management back-up/support, mail room support:
- Back-up to Facility Manager for access control/badge distribution
- Receiving, sorting, and distributing of incoming mail
- Support the remote employees in the sorting and scanning of their mail
- Participate in Life Safety team
- Assists in monitoring breakroom supplies; alerts manager if issues arise
- Assists the Shred vendor while in the office for shred bin access
- Monitors incoming service requests
- General administrative support to team
- Office Concierge:
- Assists with check-in process for reservation system
- Monitor reservation system and office occupancy, prepare reports as requested
- Monitor conference rooms for set-ups, cleanliness, and alert proper teams when repairs are needed
- Support and abide by the values of the company:
- Excellence - Going above and beyond to deliver the highest quality care and experience to our patients and teammates
- Collaboration - Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
- Ethical Responsibility - Acting with the utmost integrity and doing the right thing, even when nobody is watching
- Engagement - Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do.
- Other duties as assigned.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Excellent customer service skills and telephone etiquette
- Good organizational skills
- Ability to prioritize task and follow up in a timely manner on open items
- Able to effectively prioritize work on a daily basis
- Regular and reliable attendance
Education / Experience:
- Associate's Degree from an accredited College or University and 2+ years of previous receptionist experience. If no degree, then 5+ years of current receptionist experience will be considered.
- Excellent grammar and capable of communicating with individuals in a professional manner.
- Professional appearance at all times.
- Demonstrated working knowledge of Microsoft Office Suite, i.e., Outlook, Word, Excel, PowerPoint.
Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.We are an Equal Opportunity Employer.We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations. Must pass a background check and drug screen.#LI-CP1