: Communicate with patients, ENT staff, coordinate surgery scheduling.Duties and Job Responsibilities:
- Coordinate surgical date with patient.
- Obtain all appropriate insurance company authorizations.
- Obtain PCP or appropriate medical clearances.
- Prepare and complete all surgical paperwork.
- Review surgical paperwork with patients, when possible.
- Reschedule all surgeries as needed.
- Review & return messages in electronic health record.
- Complete workload in electronic health record.
- Prepare all surgical paperwork for surgical technicians and PCP offices or outside/other physician offices.
- Communicate with surgical facility to assure all aspect of surgical planning/scheduling/paperwork is successfully completed.
- Observe and comply with all ENT personnel policies and procedures.
- Communicate and interact effectively with patients and families, physicians, peers and other team members to maximize successful patient outcomes.
- Maintain the confidentiality of patient and staff related information.
- Follow compliance and safety requirements.
- Other duties as assigned.
A minimum of a high school diploma