Human Services Assistant I
: Job Details :

Hiring Range: $25,191.00 to Commensurate with experienceFull Time or Part Time: Full TimeAdditional DetailTitle Description - Human Services Assistant I is the entry level in the occupational group for Human Services Assistants. Employees follow established guidelines, policies, and procedureswhile performing routine administrative tasks supporting and assisting agency clients while receiving close supervision from professional or administrative staff. This position will play a vital role in assisting families facing various challenges. Responsibilities may include but are not limited to; working within the Family Services Unit and assisting Family Services Specialists with tasks that are more complex and involved than those of a typical case aide. This position will be responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs.Job Description - Job tasks include assisting in case preparation for court; conducting supervised assessments and evaluations of clients at intake and during ongoing services. This position may also formulate goals with behavioral objectives. These serve to evaluate the effectiveness of interventions along with the development of realistic time frames for achievement. Data entry into State systems; casework organization; assisting in developing family support plans; monitoring case due dates and assuring that caseworkers are aware of critical deadlines and tasks is required; outreach to the community, assigned families, and other social work organization and supports are common work tasks; transportation of clients and children may be required as well as participation in family planning events, team dispositions and other case activities; the ability to communicate effectively both verbally and in writing is essential, as is organizational skills.Knowledge, Skills, and Abilities -Knowledge- Working knowledge of: principles and practices of assigned human services programs; occupations and activities characteristic of assigned program services; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilizes in the program; and human behavior.Skills- Skill in: operating a computer to enter, retrieve or modify data; and the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs.Abilities- -Demonstrated ability to: communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving; interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read understand, and interpret program/technical reports and related materials.Education and Experience- High school diploma with work experience in customer service or general clerical work involving contact with the public OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.Special Requirements: Applicants are subject to a Criminal History Background search, Central Registry search, and DMV/driving record check. The investigation may include; fingerprint checks (State Police/FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Must be willing to report for shelter duty during community disasters and/or emergencies. Driving record must meet agency standards.Special Instructions to Applicants: Applications/resumes for this position must be submitted through this website. Mailed, emailed, faxed or hand delivered applications and/or resumes will not be accepted. This website will provide a confirmation of receipt when the application/resume is submitted for consideration. Consideration for an interview is based solely on the information provided. Please refer to your online account for the status of your application/resume and this position.