Concierge
: Job Details :

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. 

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us! 

Hear directly from our teammates at and make us the next stop on your career journey.

Lobby Concierge is usually the first contact a visitor to the building will have with building staff, and thus the Concierge plays an important role in creating a positive first impression to visitors. The Concierge will help direct visitors and tenants to the appropriate elevators, answer questions and monitor elevator passes. This position is based at a customer location in the Rockefeller Plaza area of NYC.

• Greet and guide visitors to the appropriate floor and elevator bank
• Runs appropriate errands for guests and picks up or delivers a variety of items
• Provides a variety of business services such as shipping packages
• Receive, deliver, or retrieve small parcels to/from tenants throughout the building
• Support building security with screening visitors & providing building passes
• Uniform worn daily (will be provided)
• Other duties and responsibilities will be assigned as business demands deem necessary

• High school degree / GED or Work equivalent required. 2 years of hotel guest services experience highly preferred
• Great communication skills
• Exhibits strong typing skills/or data entry skills
• Must be detail oriented and able to work in a fast pace, high volume environment
• Strong organizational and time management skills
• Excellent problem-solving and critical thinking skills
• Must have a positive attitude with the ability to remain flexible and patient
• Actively participates in safety policies, activities and implementations
• Great interpersonal and communication skills with clients, customers, and co-workers

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action .

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-###-#### ext 5218.