Senior Card Services Coordinator
: Job Details :

Job TitleSenior Card Services CoordinatorAgencyPrairie View A&M UniversityDepartmentCampus Dining ServicesProposed Minimum Salary$16.84 hourlyJob LocationPrairie View, TexasJob TypeStaffJob DescriptionThe Senior Card Services Coordinator, under supervision, manages the day-to-day operations of the ID Card Office as well as ID Card Office functions in satellite locations to produce ID Cards for new students, employees, vendors, and others. Assist patrons regarding guidelines and requirements when they need to request a replacement ID Card. This position is very important to the Auxiliary Services team due to the position is the first point of contact for the University.This position may pay more than the salary listed above depending on the qualifications and experience of the selected candidate.Responsibilities:* Manage the day-to-day operations of the ID Card Office as well as ID Card Office functions in satellite locations to produce ID Cards for new students, employees, vendors, and others. Assist patrons regarding guidelines and requirements when they need to request a replacement ID Card.* Serve as a resource for staff regarding ID Card Office functions and procedures for the ID Card Office and satellite locations. Create and maintain training and reference documentation on all aspects of ID Card Office operations.* Provide direct client support for 10 Card Office visitors, answer phone calls, and monitor the ID Card Office email account to provide accurate and timely responses to clients. Demonstrate outstanding customer service in all interactions. Resolve customer service issues escalated by other ID Card Office staff, including issues related to damaged and non-functional ID cards.* Assist with the support and planning for special events such as Orientation and Admissions events. Coordinate staffing, equipment requirements, physical set-up, and workflows. Ensure ID Cards are produced within timelines and organize ID card distribution.* Perform other duties as assigned.Required Education & Experience:* Bachelor's degree in applicable field or equivalent combination of education and experience.* One year of related experience.Required Knowledge, Skills & Abilities:* Knowledge of word processing and spreadsheet applications.* Ability to multitask and work cooperatively with others. Excellent verbal and written communication skills.Special Requirements:* Applicants with equivalent experience in lieu of a Bachelor's degree may be considered. One year of the related experience is the equivalent of one college year. Applicants being considered for the equivalency must have four years of related experience to meet the equivalency in lieu of a Bachelor's degree plus the minimum required years of experience. Applicants being considered for the equivalency must have a total of five years of experience.Job Posting Close Date:* 12/17/2024Required Attachments:Please attach all required documents listed below in the attachment box labeled as either Resume/CV or Resume/Cover Letter on the application. Multiple attachments may be included in the Resume/CV or Resume/Cover Letter attachment box.  Any additional attachments provided outside of the required documents listed below are considered optional.* Resume or Curriculum Vitae* Cover LetterApplication Submission Guidelines:All applicants are required to apply via our Career Site on or before the closing date indicated on the job posting. Applicant inquiries received via email and websites such as Indeed, HigherEdJobs, etc. will not be considered unless the individual has applied to the available position via the PVAMU Career site.The required documents listed in the above Required Attachments section must be attached to the application prior to the job closing date indicated to ensure full consideration for the application submitted. Please contact the Office of Human Resource on or before the closing date indicated above at 936-###-#### or ...@pvamu.edu should you need assistance with the online application process.Background Check Requirements:All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.Equal Opportunity/Affirmative Action/Veterans/Disability Employer.