Job descriptionThe Breakfast Attendant is responsible for providing exceptional service to our guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.Responsibilities:
- Approach all guests and employees in an attentive, friendly and courteous manner.
- The Breakfast Attendant is responsible for setting up and serving complimentary breakfast items for our guests
- Some light food preparation (eggs, sausage, oatmeal, etc..)
- Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag
- Clear, clean and reset tables/breakfast areas
- Ensure all service areas are stocked, organized, clean and neat
- Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
- Wash dishes by hand and/or placing them in a dishwasher, restock dishes, glassware, utensils, pots and pans or other necessary equipment.
- Clean kitchen/prep area including sweeping and mopping floors, washing work tables, refrigerators and removal of trash
- Answer questions about the hotel and the local area attractions/things to do
- Perform any other duties or attend meetings as requested by management
- Hours are 5AM to 10:30-11:30AM
- Part or Full time availability
Qualifications:
- Ability to perform job function with attention to detail speed and accuracy
- High School diploma or equivalent and/or experience in a hotel or a related field preferred
- Must be willing and have the ability to work a varied schedule that includes weekends and holidays
- Ability to handle stressful situations in a calm professional manner
- Understanding of hotel products and guest services
- Ability to communicate professionally with guests and team members
- Demonstrates a positive attitude and a desire to be of service to others
- Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
- Ability to read comprehend and write simple instructions and/or short correspondence and memos
- Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
Job Types: Full-time, Part-time