Care Coordinator-Intensive Care Management
: Job Details :

OverviewCare Coordinator - Intensive Care ManagementUnityPoint Health - Black Hawk Grundy Mental Health CenterShift: Full-time; M-F; DaysBenefits EligibleSign-On Bonus Eligible (for external new hires only) - $5,000 paid out over 1 yearResponds to the needs of adults receiving Habilitation Services or Children on the Child Mental Health Waiver. This position will provide whole-person care coordination across medical, behavioral, and social service community systems while ensuring all habilitation and child mental health waiver rules are met.Why UnityPoint Health?* Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.* Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.* Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.* Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.* Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.* Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve.Visit to hear more from our team members about why UnityPoint Health is a great place to work.Responsibilities* Perform Annual assessments for habilitation or child mental health waiver services as required by Iowa Code, Iowa Medicaid Enterprise, and Managed Care Company.* Complete Home and Community Base Services community housing assessments annually.* Generate social histories as required by Iowa Code.* Guide members to establish person centered goals in order for them to be successful living in the community through assessment and planning completed by the Intensive Care Manager.* Develop person centered treatment plans per Iowa Code guidelines.* Request service authorizations from Iowa Medicaid Enterprise or managed care companies for habilitation or child mental health waiver services.* Evaluate if services are being furnished in accordance with the member's service plan, including the amount of service provided and the member's attendance and participation in the service.* Determine if services in the service plan are adequate, including the member's progress toward achieving the goals and actions determined in the treatment plan.* Appraise changes in the needs or status of the member, make necessary adjustments in the service plan and service arrangements with the providers. Conduct home visits/face to face visits and contact members by phone as required by Iowa Code.* Document home visits, face to face visits, phone calls and collateral contacts in Electronic Health Record.* Track due dates for assessments, social histories and treatment plans. Adhere to time sensitive deadlines to ensure members services do not lapse.* Address treatment barriers for each low to moderate risk patient. Refer high risk patients to Nurse Care Manager.* Promote patient's health and ensure that all personal health goals are included in person-centered care management plans.* Facilitate meetings, staffing, care plan conferences, etc. related to enrolled members.* Establish relationships with habilitation and child mental health waiver service providers.* Maintain relationships with Managed Care Company and Iowa Medicaid Enterprise.* Documentation of services using the Center's Electronic Health Record and other Provider Portals as required.* Maintain patient confidence and protect operations by keeping information confidential.* Participation in meeting performance measures and continuous quality improvement activities, including data collection, tracking, and analysis.* Adhere to all policies and procedures set forth by UnityPoint Health and other funding sources.* Accomplish all tasks as appropriately assigned or requested.QualificationsMinimum Requirements:* Bachelor's Degree in a Human Service-related field* One-year experience working with adults and/or children with mental illness.* Valid driver's license* Write read, comprehend, and speak fluent English* Demonstrate excellent customer service and collaborate with physicians, members, visitors, staff, and the health care community.Preferred:* Two to four years' experience working with adults and/or children with mental illness.* Knowledge of habilitation services and child mental health waiver services.* Knowledge of community resources.* Area of Interest: Behavioral Health Services;* FTE/Hours per pay period: 1.0;* Department: Integrated Health Home;* Shift: FT Days M-F;* Job ID: 150865;