ED Access Representative II
: Job Details :

Coordinates functions associated with visits to the Emergency Department. Monitor and ensure that all functions are completed in an accurate, efficient, and patient/customer friendly manner. Facilitate work flow in the department by supporting clinical staff. TYPICAL DUTIES - Reception and registration: Greet patients to initiate positive experience, requests patient identification, collects and verifies patient demographic and financial information. Initiates the ED medical/financial record; identifies forms needed for specific ED visit. Assemble ED charts for admissions and discharges; ensure all paperwork is completed and distributed appropriately. Performs duties and achieves and maintains proficiency in provision of excellent customer service, accuracy of data, and efficiency of work. - Performance analysis: coordinate daily efforts to edit and correct registration and billing errors during full registration process. Identify ways to reduce follow-up, repetitive or corrective work...Representative, Customer Service, Retail, Registration, Patient, Staff