Job Location : Brighton,MI, USA
Dispatcher - Towing
Why Join the Corrigan Team:
Corrigan is a large company that operates with a small feel. Our culture is best described as hard working and ambitious. We are constantly looking for opportunities to say yes we can with a goal of total customer satisfaction while providing our products and services safely. Corrigan is a fast moving, quickly growing company that empowers our employees to be the best they can be with room for advancement throughout all branches of the organization.
Job Overview:
The primary function of the Towing Dispatcher is to receive and dispatch emergency and routine calls for towing, road service, recovery and transportation. This is a full-time, non-exempt position reporting to the Towing Manager.
Night Shift, including possible weekends.
Primary Duties:
* Dispatch drivers.
* Maintain and confirm schedules.
* Collect and maintain paperwork.
* Oversee on-time dispatch requirements.
* Work with local and state law enforcement agencies to ensure that they have everything they need.
* Track driver pickups throughout the workday.
* Ensure paperwork is complete prior to dispatch and upon return.
* Follow up to ensure accurate communication with internal and external staff members.
* Anticipate potential problems and create contingency plans.
* Able to multitask in a loud, fast paced, high call volume environment with frequent interruptions.
* Able to learn software for data entry and reports and follow instruction.
* Follows company quality, safety and environmental guidelines as well as employee handbook policies.
* Able to effectively perform responsibilities under a high level of stress.
* Regular interaction with peers on-site, including face-to-face meetings and spontaneous conferences.
* Must be flexible and available to work afternoons and weekends.
* Good interpersonal and communications skills with a calm demeanor towards customers and co-workers.
* Regular and reliable attendance and presence at work.
* Operate in a constate state of alertness and safe manner.
* Perform any duties as may be assigned.
Qualifications/Experience/Education:
* High School graduate or equivalent.
* 2+ years of dispatch experience preferred.
* Working knowledge of Microsoft Outlook, Word and Excel for data entry.
* Must have attention to detail, planning and organizational skills.
* Strong communication skills - verbal and written.
* Proficient in GPS tracking programs.
* Good knowledge of vehicles and local geography.
* Able to pass 7-year criminal background check.
Corrigan Oil - Who We Are:
Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family-owned business offering long-term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions, and Technical Environmental Services.
Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors, and volunteers.
Benefits:
Corrigan Oil offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:
* Medical, Dental & Vision Insurance - Eligible 1st of the month after employment begins.
* Life Insurance. Short-Term Disability Coverage.
* Vacation Time. Paid Holidays.
* 401(k) - Company matches 50% up to 5% employee income.
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