Job Location : Ashland,OH, USA
[Customer Service / Fully Remote] - Anywhere in U.S. / $19 per hour / PTO / 401K match / Medical, dental & vision - As a Customer Support Specialist you'll: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory responses to their inquiries and concerns; De-escalate situations involving dissatisfied customers by providing patient assistance and empathy, ensuring a positive experience; Guide customers through troubleshooting processes, assisting them in navigating the Tapcheck app and utilizing products or services effectively...Hiring Fast >>