Job Location : Olympia,WA, USA
The salary for this position is: $4,317 - $5,742 monthly
Thurston County Public Health and Social Services (PHSS) is recruiting for a Public Health Program Assistant II within our Environmental Health (EH) Division.
As a Public Health Program Assistant II, you will support our Operation & Maintenance and Water Quality sections, while ensuring effective communication and record management. You will serve as a liaison among program participants and agency partners, and your role is critical in providing administrative and technical support related to public health programs, requiring knowledge of program requirements, policies, and procedures.
Some of the essential job functions include, but are not limited to, the following:
* Provide program-specific information to the public via phone, mail, or in person
* Create, maintain, and update information in program-specific databases, programs, and spreadsheets
* Prepare reports, including a daily application processing report
* Establish and maintain files, records, accounts, and other information sources as needed to support and document program activities
* Create and monitor office procedures and filing systems for effectiveness and adjust as needed
* Responsible for department record archiving and maintaining archived records and files
* Responsible for quality assurance reviews, tracking, responding, and reporting of EH program requirements
* Monitor, purchase, and coordinate distribution of program inventory, including brochures and department supplies
* Review program fees, prepare billings, maintain cash receipt records, balance daily cash receipting, and make deposits
* Compose, draft, proofread, and edit reports, letters, newsletters, spreadsheets, PowerPoint presentations, and other types of correspondence as needed
* Create monthly notices and bills, and track and process payments in Permit Tracking Database, Microsoft Access, and Point and Pay payment system
* Process and distribute incoming mail, and scan and route incoming applications and historic program records
* Assist with coordinating workshops, including notification, enrollment, resource materials, and certificates
* Contact customers to obtain additional information for the program if needed
* Develop and maintain training record system to provide for proper evaluation, control, and documentation of programs
* May be required to conduct research to appropriately answer program-specific questions
* Perform other work as required or assigned, including, but not limited to, a 24/7 response during public health emergency situations and disease outbreak investigations.
To view the full job classification, click here: Public Health Program Assistant II
WORKING CONDITIONS:
* Work Environment: Quiet office setting in Olympia, Washington.
* Schedule: Monday - Friday, 8:00am - 5:00pm, with the potential option of alternative or compressed schedules and/or remote working.
* Travel Requirements: Occasional travel may be required to attend meetings or trainings.
* Customer Interactions: Daily interactions with Thurston County staff and the public.
WHO WE ARE:
Public Health and Social Services (PHSS) is Thurston County's local health jurisdiction and human services department and is responsible for protecting the health and promoting the well-being of all people who live, work, and play in Thurston County. We value diversity and strive to foster a sense of belonging, honoring the unique experiences, cultures, skills, backgrounds, identities, and perspectives of our employees and community. As an agency actively working to address health equity, we aspire for everyone to have the opportunity to attain their highest level of health, regardless of their individual circumstances.
Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person's talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage
WHAT WE OFFER OUR EMPLOYEES:
* Work-Life Balance: We are committed to ensuring that our staff experience the reward of public service, while also sustaining a routine that suits each individual's lifestyle.
* Plan for Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family. Please visit our Thurston County Employee Benefit Plans website for more information.
* Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays.
* Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage staff to participate in professional organizations and attend conferences.
* Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
* Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
* Flexible Spending Account (FSA): Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
* Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program
Why you'll love it here: Thurston County is located between Seattle and Portland in Western Washington's South Puget Sound Region. Perched between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capital city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmers markets, kids' activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.
Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.
QUALIFICATIONS:
* High school diploma or GED.
* Four years of related office experience, which included general office practices and arithmetic, basic bookkeeping, customer service, filing, etc.
* Must have the ability to operate a personal computer and applicable software to perform the essential job functions of the position.
* Current Washington State Driver's License or have an appropriate accommodation.
DESIRED SKILLS:
The ideal candidate has the following knowledge, skills, and abilities:
* Ability to demonstrate effective verbal, written, and in person communication
* Ability to multi-task with excellent time management skills
* Familiarity with office equipment, copier/printer, and multi-line phones
* Strong organizational skills
* Customer service experience
* Familiarity with billing/accounts payable
* Experience performing public records research and response
* Experience with procurement and contract management
* Experience in Microsoft Office applications
Respect and Organizational Culture
* Create an environment where employees and partners can safely express needs or concerns and where employees can make and correct mistakes
* Effectively interact with sensitivity while working with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles
* Thrive in a fast-paced, robust organization maintaining a positive work environment
Communication
* Serve the public in a timely, complete, accurate, and professional manner while ensuring that written and verbal communication is clearly understood by others
* Maintain cultural competency to support diverse perspectives in developing, implementing, and evaluating policies, programs, and services that affect the health of the community
* Strong oral communication for networking and interpersonal relationships
* Excellent written communication including the ability to craft correspondence, reports, and articles or web postings with minimal grammatical and syntax errors
Goal Setting and Accomplishment
* Use strategic thinking and planning for goal setting and evaluation
* Effectively plan, organize, and manage competing priorities and challenges under pressure
* Create a sense of mission by articulating and modeling confidentiality, professional values, and ethics with honesty and integrity
* Operate with a high degree of flexibility, initiative, attention to detail, and commitment
* Delegate and use persuasion and negotiating skills for shared responsibility and acceptance of change
OTHER RELATED RECRUITMENT INFORMATION:
Questions about this recruitment? Please contact the hiring team at: ...@co.thurston.wa.us or (360) ###-####
This position is:
* Represented by a union
* Eligible for benefits
* Eligible for overtime under the Fair Labor Standards Act (FLSA)
Items requested for consideration:
* Application
* Resume
* Letter of Interest
* The candidate selected for this position is required to show proof of the following immunizations by their agreed upon start date:
* Measles/mumps/rubella (MMR)
* Tetanus, diphtheria, and pertussis (Tdap/TD)
Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.
THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County's Human Resources, at (360) ###-####. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-###-####) to connect with Washington Relay.