Patient Care Specialist
: Job Details :

Position InformationJob Title Patient Care Specialist Department Office of Practice Pay Grade 8 Job Category Support Staff Job SummaryEast Tennessee State University, College of Nursing, is seeking a full-time Patient Care Specialist at the Johnson City Community Health Center (JCCHC), a state-of-the-art facility on par with any of its kind in the United States. Funded by a generous grant from the U.S. Department of Health Resources and Services Administration, it was established through the vision of leaders at ETSU, the College of Nursing and the College of Clinical and Rehabilitative Health Sciences, all of whom are dedicated to providing access to basic health care services for all in our community and region.Eligible for $1500 Sign-On Bonus - $500 after 30 days. $1000 after 6-months of continued employment within the CON OOP department as an initial sign-on bonus. A sign-on bonus is not eligible when transferring or being promoted to a new position within the CON OOP.The Patient Care Specialist works under general supervision of the Nurse Manager performing clinical duties.Work performed involves knowledge of the basic principles and practices of nursing, and a variety of tasks in an ambulatory health care setting including:* Assisting professional nurses in all aspects of clinical care* Administering injections* Performing EKG's* Gathering specimens* Assisting with special procedures and general workups* Performing other related non-professional nursing and clerical duties as required.The value of employment at ETSU goes far beyond salary. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including paid time off & leave, paid holidays, health and life insurance, retirement, access to University facilities and services, and much more!Check out the ETSU Human Resources Benefits page for additional information at: .ETSU is committed to ensuring that our students, faculty and staff are valued and work in an environment of openness and acceptance. ETSU is an Equal Opportunity/Affirmative Action employer.Disclaimer: The job summary is intended to describe the general nature and level of work individuals perform in this classification. It is not intended to be a complete list if all responsibilities, duties and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.Knowledge, Skills and Abilities* Ability to utilize electronic health record system for accomplishing daily tasks.* Ability to communicate effectively with patients, supervisors, physicians, and co-workers both orally and in writing.* Ability to communicate professionally via telephone with pharmacies, providers, and community agencies as needed.* Ability to effectively communicate patient needs to providers.* Ability to handle all patient information responsibly.* Ability to adhere to and apply all university, college, department, and clinic policies and procedures.* Ability to behave professionally at all times and present a positive image of the facility.* Ability to work as a team member.* Ability to maintain quality control standards.* Ability to react calmly in emergency situations.* Ability to pay attention to details.* Ability to apply time management principles in order to accomplish assigned duties.* Knowledge of accepted nursing/CMA standards and practices.* Knowledge of HIPAA requirements and guidelines.* Knowledge of medical terminology.* Knowledge of basic pharmacology.* Knowledge of the basic principles and practices of nursing* Basic computer skills.* Skilled in providing patient care in accordance with the facility's applicable standards, policies, and procedures.Employee must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations.Physical DemandsThe physical demands described here represent those that must be met by the employee to successfully perform the essential functions of this job across various settings in the classroom, simulation, clinical, and/or community as required and/or needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is occasionally required to position themself and balance. The employee must occasionally move (including lift, carry, push, and pull) up to 100 pounds or more. The employee must be able to perceive and respond to sounds and alarms; communicate effectively with others; be able to observe and monitor situations and details at close range in full and dimmed light. The employee may be required to move and/or stay in a stationary position in various settings for up to 12 hours at a time in addition to preparing and closing a clinical shift. Rapid mobility may also be required on occasion. Physical expectations of an assigned clinical facility may vary and be subject to change.Stress levels may be high due to frequently dealing with numerous students, patients, family members, and other healthcare providers. This position demands concentration and the ability to work in emotionally charged situations.Required Qualifications* High School Graduate.* RMA, CMA (AAMA certification), or LPN.* Current CPR card required.Preferred Qualifications Salary based on experiencePosting Detail InformationPosting Number SS01705P Is this position subject to a criminal background check? Yes Is any part of the funding for this posting coming from a grant or outside funding source? Yes Open Date 12/19/2024 Close Date Open Until Filled Yes Special Instructions to ApplicantsSupport Staff positions are only required to be posted for a minimum of five (5) calendar days. The closing date for this posting is subject to change without notice to applicants. All positions at East Tennessee State University are contingent upon sufficient funding.Pursuant to the Centers for Medicare & Medicaid Services (CMS) Vaccine mandate, candidates may be required to show proof of being fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.